Job summary We are looking for a confident Ward Clerk with a passion for delivering outstanding care. Youll be working 40 hours a week, making a positive difference to the lives of the people in our care at Cygnet Victoria House. Main duties of the job At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day. About us Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation. Date posted 02 April 2025 Pay scheme Other Salary £26,510 to £26,510 a year Contract Permanent Working pattern Full-time Reference number VP4BAA3673 Job locations Darlington, County Durham, North East DL1 2LN Job description Job responsibilities We are looking for a friendly, professional Ward Clerk with a passion for making a difference to others. Youll be working 40hours a weekat Victoria House, helping ensure the smooth and safe management of our care. Cygnet Victoria House is a 26 bed mental health inpatient service for men. The service, split across two wards, provides a safe and stabilising environment for men who are experiencing an acute episode of mental illness and require an emergency admission. The ethos of our service is about assessing and treating service users in the least restrictive environment and planning for discharge in a robust and timely fashion. With a focus on stabilisation, we will support service users to manage their mental health, reinforce daily living skills and prepare for independent life back in the community. With us, youll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive. At Cygnet, our perks go way beyond pension schemes and excellent professional development. Youll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work. Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people. Your day-to-day Assist clinical staff in ward administration Ensuring accurate recording & circulation of information File all patient case notes & conduct regular audits to ensure all paperwork is up to date Complete all ward filing in line with Cygnet policies Answer telephone, cover reception & undertake other administrative duties as required Ensure that reports are submitted on time & that care plans are accurate & up to date Liaise with medical secretaries to ensure timely submission of reports Why Cygnet? Well offer you Strong career progression opportunities Expert supervision & support Pension scheme Cycle to work scheme & employee discount saving You are Experienced in administration in a fast-paced hospital environment Organised, diligent & can strictly adhere to processes & procedures Knowledgeable of mental health & patient confidentiality issues Skilled at inputting, pulling & analysing data using Microsoft Excel Proficient in Microsoft Word, PowerPoint, etc An excellent verbal & written communicator with strong interpersonal skills Able to swiftly solve problems & work under pressure without compromising quality Successful candidates will be required to undergo an enhanced DBS check. Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role youll have the chance to make a real impact on patients, service users & their families. Job description Job responsibilities We are looking for a friendly, professional Ward Clerk with a passion for making a difference to others. Youll be working 40hours a weekat Victoria House, helping ensure the smooth and safe management of our care. Cygnet Victoria House is a 26 bed mental health inpatient service for men. The service, split across two wards, provides a safe and stabilising environment for men who are experiencing an acute episode of mental illness and require an emergency admission. The ethos of our service is about assessing and treating service users in the least restrictive environment and planning for discharge in a robust and timely fashion. With a focus on stabilisation, we will support service users to manage their mental health, reinforce daily living skills and prepare for independent life back in the community. With us, youll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive. At Cygnet, our perks go way beyond pension schemes and excellent professional development. Youll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work. Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people. Your day-to-day Assist clinical staff in ward administration Ensuring accurate recording & circulation of information File all patient case notes & conduct regular audits to ensure all paperwork is up to date Complete all ward filing in line with Cygnet policies Answer telephone, cover reception & undertake other administrative duties as required Ensure that reports are submitted on time & that care plans are accurate & up to date Liaise with medical secretaries to ensure timely submission of reports Why Cygnet? Well offer you Strong career progression opportunities Expert supervision & support Pension scheme Cycle to work scheme & employee discount saving You are Experienced in administration in a fast-paced hospital environment Organised, diligent & can strictly adhere to processes & procedures Knowledgeable of mental health & patient confidentiality issues Skilled at inputting, pulling & analysing data using Microsoft Excel Proficient in Microsoft Word, PowerPoint, etc An excellent verbal & written communicator with strong interpersonal skills Able to swiftly solve problems & work under pressure without compromising quality Successful candidates will be required to undergo an enhanced DBS check. Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role youll have the chance to make a real impact on patients, service users & their families. Person Specification General Requirements Essential Please refer to job description above Desirable Please refer to job description above Person Specification General Requirements Essential Please refer to job description above Desirable Please refer to job description above Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Cygnet Health Care Address Darlington, County Durham, North East DL1 2LN Employer's website https://www.cygnethealth.co.uk/ (Opens in a new tab)