About Wessex Internet
We are a fast-growing, innovative Internet provider, delivering full-fibre broadband across rural areas in the Southwest, including Dorset, Somerset, New Forest, and now expanding our network into Wiltshire. Dedicated to delivering lightning-fast broadband to thousands of countryside homes and businesses, we are different to most Alt Nets in that we design, build, and operate our own network to ensure every connection meets our high standards.
Late last year, we celebrated an exciting milestone in connecting our 10,000th customer to our full-fibre service. This achievement highlights our commitment to exceptional customer service and is reflected in our customer reviews and trust pilot scores.
We’re a growing business built on teamwork, where each contribution is valued and has a part to play in our successes. With a focus on personal and professional growth, we offer endless opportunities to make an impact. As we continue to grow, we are seeking passionate individuals to join our team.
The Role
Wessex Internet Ltd have a new opportunity for a stand out professional, experienced, and proactive Executive Assistant (EA) to provide vital support to our Director of Infrastructure. As this division undergoes significant expansion, the EA will play a key role in streamlining operations, managing communications, and optimising the Director’s schedule and priorities.
This position demands exceptional organisational skills, strategic thinking, and the ability to manage multiple responsibilities efficiently. The ideal candidate will be a confident communicator with strong attention to detail and the discretion to handle sensitive information. The ability to be hands on and experience of getting actions over the line to completion is a must.
Key Responsibilities
* Diary Management: Coordinate and optimise the Director’s schedule, ensuring efficient time management and preparation for key meetings.
* Inbox & Correspondence: Oversee incoming communications, prioritising, redirecting, and responding as appropriate.
* Meeting Coordination: Organise agendas, distribute pre-read materials, ensure accurate minute writing, and track action points.
* Call & Query Handling: Screen and manage enquiries, responding independently where possible.
* Stakeholder Engagement: Act as the primary liaison for internal and external contacts, ensuring timely responses and issue escalation where necessary.
* Operational Support: Assist with process and procedural improvements within the Network Build department.
* Document & Report Preparation: Draft professional presentations, reports, and briefing documents to support decision-making.
* Project Support: Assist with the coordination of infrastructure and facilities projects as required.
* Personal Administrative Assistance: Provide additional support to the Director where necessary.
Skill Requirements
* Educated to degree level preferred, with excellent decision making and communication skills.
* Experience in a senior PA/EA role preferred, though candidates with strong transferable skills will be considered.
* Experience of working in a corporate / professional business is a must. Start-up businesses highly favoured.
* High-level IT proficiency in Microsoft Office (Outlook, PowerPoint, Word, and Excel); Salesforce experience is a plus.
* Confidentiality and discretion in handling sensitive business matters.
* Ability to work in a fast-paced environment, demonstrating flexibility and resilience.
* Strategic thinking and a pragmatic approach, with the ability to align tasks and priorities with broader business objectives.
* Strong strategic planning abilities, ensuring priorities are effectively managed.
* Exceptional organisational skills, with the ability to manage multiple tasks and deadlines.
* Proactive problem-solving skills, with the ability to anticipate challenges and provide solutions.
* Excellent interpersonal and influencing skills, with experience liaising at senior levels.
* A genuine interest in the business and commitment to supporting our culture, values and mission.
Benefits
* 25 days on annual leave
* The option to buy or sell an additional 5 days holiday
* Enhanced Family Pay
* Private Medical Insurance
* Life Assurance
* Income Protection
* Cycle to Work Scheme
* Tech Scheme
* Opportunities to progress your career - we’re a young, fast-growing business that is proud of our team of homegrown specialists. Whether you want to step up to lead a team, or expand your skills in a new area, we’ll help you reach your potential
* Free breakfast – including fruit, snacks, teas & coffees available throughout the day
* Regular social events
* Free onsite parking
* 75% discount to Wessex Internet package
Find out what it’s really like to work at Wessex Internet from some of our team by visiting https://www.wessexinternet.com/careers/ and watch our short video https://youtu.be/5U1j7GzB3Cc
Salary: £33,000 - £39,000 per annum, depending on experience
Role Type: Full-Time, Permanent.
Hours: 40 hours per week. Flexible working arrangements considered for the right candidate.
Location: Office-based near Blandford Forum, Dorset, with hybrid working options (minimum 4 days onsite per week).