Hostel Manager - YHA Snowdon Pen-y-Pass
YHA Snowdon Pen-y-Pass is an award-winning iconic hostel, set 1000 feet above sea level in the heart of Eryri. Truly a flagship YHA location, this 4 Star hostel welcomes many thousands of overnight guests each year to Yr Wyddfa. With 112 beds over 26 bedrooms, and including a vibrant Cafe & Bar open to non-residents, it's been voted Wales Hostel of the Year 2 years running! This is a fantastic opportunity to lead this exceptional and dedicated team.
This is a permanent, full-time contract 42.5 hours a week. Salary - £41,127 to £52,713 (dependent on experience)
What will you be doing as a Hostel Manager?
As Hostel Manager you’ll be responsible for the day-to-day management of your hostel. You’ll create a great place for our teams to work and ensure our guests have a great experience in our hostels. You will be accountable for maximising as well as controlling expenditure.
What Skills and Experience do you need to be a Hostel Manager?
* Proven experience of working within the hospitality industry – hotels, cafés, hostels
* Experience of people management - recruitment, induction, development, conducting reviews and managing performance
* Excellent customer service skills – experience of handling difficult situations
* Ability to manage varying pressures, including peaks in workload demands – can prioritise, able to deal with conflicting duties
* Food safety level 2 and APLH level 2 qualifications (desirable)
* Basic IT skills (ideally Microsoft Office) – able to use Microsoft Word, Outlook, Excel
* Experience of managing P&Ls (profit and loss) and budgets – cash handling, managing a budget
* Knowledge and understanding of the core purpose of YHA – what YHA does and how we do it
If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.
How do you apply?
Submit your CV and complete the application form (it’s a short one, we promise!). We expect a high number of applications for this role so attaching a covering letter is recommended. Incomplete applications will not be considered. If you need any assistance, please visit the contact page on the YHA Jobs website.
Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date.
PLEASE NOTEAll relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
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