As a L5 program manager, you will work on driving projects/initiatives to lower our cost to serve our vendors. You will be responsible for identifying these opportunities both with RBS/retail teams and aligning stakeholders to implement these initiatives.
Key job responsibilities as Program Manager in VCP are:
1. Ambiguity Management: You will be working in a new environment where there is no clear ‘right’ path or solution defined earlier.
2. Program Development: Developing the strategy to improve the business metrics and align with leadership.
3. Building HOTW Solutions: Developing tech-first solutions for reducing the manual dependency to drive cost-effective and centralized teams.
4. UDE: Diving deep on the data, analyzing trends, inputs to provide data-driven solutions to permanently eliminate the defects upstream.
5. Stakeholder Management: Understand partner teams’ problems, identify sweet spots to enable premium relationships with key high-level stakeholders such as category leaders and country managers of new MP launches.
6. Deliver Results: Work backwards from the business impact and customer experience to define the steps to follow.
Key job qualifications
1. 3+ years of program or project management experience.
2. 3+ years of working cross-functionally with tech and non-tech teams experience.
3. 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
4. Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level.
5. Experience defining program requirements and using data and metrics to determine improvements.
BASIC QUALIFICATIONS
1. 3+ years of program or project management experience.
2. 3+ years of working cross-functionally with tech and non-tech teams experience.
3. 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
4. Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
5. Experience defining program requirements and using data and metrics to determine improvements.
PREFERRED QUALIFICATIONS
1. 3+ years of driving end-to-end delivery, and communicating results to senior leadership experience.
2. 3+ years of driving process improvements experience.
3. Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
4. Experience building processes, project management, and schedules.
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