Overview
We are seeking a motivated and enthusiastic Litigation Assistant to join our team at Strata Solicitors. As a Litigation Assistant, you will be responsible for opening claims on the case management system, conducting initial enquiries, and making telephone calls to clients, third parties, and their motor insurers. How you'll make an impact Open claims on the case management system and conduct initial enquiries. Make telephone calls to clients, third parties, and their motor insurers. Work within and support the team in achieving and maintaining full compliance with all office protocols, client service level agreements, and client "key performance indicators". Ensure full compliance with all office protocols, client service level agreements, and client "key performance indicators" on all own handled claims. Assist in general team administrative duties. About You Enthusiastic positive person with a "can do" approach. Strong communication skills and good telephone manner. Ability to cope under pressure and respond to demands. Adaptable to change. Problem-solving approach. Good organisational skills. Self-motivation and good use of initiative. Ability to work independently and as part of a team. #LI-CB2 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…