Good level of IT skill is required on programs such as Excel, Microsoft 10, Word Ability to establish credibility and good relationships with staff including managers, contractors and stakeholders and manage those relationships with sensitivity and diplomacy Good written communication skills including the ability to work with databases, spreadsheets Strong communication skills including the ability to relate and communicate with staff at all levels and from different professions. Appropriate assertiveness skills, proven negotiation skills and an ability to formulate and verbalise views A strong sense of personal and team accountability with an understanding of the boundaries around delegated authority Ability to manage deadlines Ability to adapt to challenging and changing solutions Flexibility tact Attention to detail accuracy Highly self -motivated committed Able to work independently with good organisation skills Ability to deal with challenging people, understanding their views and communicate in a non-confrontational manner using tact and diplomacy