Venesky-Brown’s client, a public sector organisation in Croydon, is currently looking to recruit a Senior Employee Relations Case Advisor for an initial 3 month contract on a rate of £21.96/hour PAYE. This role will be based onsite.
Responsibilities:
1. Establish strong working relationships with managers in assigned directorate teams to support the employee relations and management upskilling requirements within the service.
2. Provide expert and up to date knowledge to all employees and staff side representatives on HR policies and procedures and employment law processes, ensuring appropriate signposting and support.
3. Provide first point of contact HR advice and support to the designated directorate/team to encourage early resolution of employee relations issues, ensuring that risks associated with such cases are effectively managed, seeking advice and support from the Head of Strategic Employee Relations as appropriate, including:
1. Management of Sickness Absence
2. Grievance
3. Harassment and Bullying
4. Performance management – capability
5. Investigations best practice
4. Support to resolve issues informally or ensure that formal processes are carried out in line with HR Policy and procedure, supporting line managers and formal hearing panels up to and including dismissal hearing panels.
5. Work closely with the Health & Wellbeing Team and Occupational Health to develop effective support packages for staff in difficulty or distress via the Trusts EAP service.
6. Encourage and support robust sickness management strategies with the Case Management Team to support staff's health and wellbeing and reduce the time they are off sick.
7. Prepare line managers to attend formal hearings and present their management cases, supporting new managers at formal hearings as appropriate.
8. Play a lead role in conjunction with HR Business Partners on consultation and restructuring processes, including advice regarding redundancy.
9. Work as a member of job evaluation panels with staff side representatives to ensure an efficient and consistent job evaluation process across the joint Trusts.
10. Participate in the authoring, updating and revision of HR Policies, guidance and document templates as requested.
11. Support the Trust in reaching the aspiration of becoming a Centre of Excellence in Employee Relations.
12. Utilise existing national resources and tools to support the Head of Strategic Employee Relations to deliver a restorative approach to employee relations.
13. Evaluate the effectiveness and impact of employee relations initiatives and interventions with regular engagement sessions for staff.
14. Accurately record all ER related case work on the Trust's recording system and escalate complex ER issues to the Head of Strategic Employee Relations.
15. Compile reports for the Trust’s senior management teams on HR/ER activity highlighting areas of concern.
16. Work collaboratively with the HR and OD Directorate to ensure that the provision and monitoring of employee relations initiatives is suitable for enhancing staff support across the Trust.
17. Adapt communication and delivery style to aid understanding of sensitive topics related to employment law.
18. Support the dissemination of relevant information through various campaigns and manage the Employee Relations pages on the Trust Intranet.
19. Provide analysis of organisational/divisional needs in relation to employee relations staff wellbeing in collaboration with business partners and operations.
20. Work proactively in raising staff management skills of line managers through the preparation, design and facilitation of HR management briefing sessions.
21. Organise ongoing support for managers and staff on employee relations or HR initiatives.
22. Maintain standards in accordance with professional codes of conduct and accountability.
23. Demonstrate a commitment to lifelong learning through supervision, reflective practice and the promotion of education in practice.
24. Contribute to HR Directorate meetings and overall HR Directorate objectives.
25. Ensure confidentiality of personal information is maintained at all times.
26. Comply with the requirements of the Health and Safety Regulations and the Trust’s Health and Safety policies.
27. Work collaboratively with HR networks, local and national workforce leads and organisations.
Minimum Requirements:
1. Educated to degree level or equivalent experience ideally with a minimum of a level 5 CIPD qualification.
2. Evidence of continued professional development within an ER environment.
3. Demonstrable experience of providing a wide range of operational employee relations services to staff at all levels.
4. Demonstrable experience of designing and facilitating management training/briefing sessions on HR policies and procedures.
5. Understanding and experience of job evaluation processes.
6. Demonstrable knowledge of working at a senior HR/ER level within a complex unionised environment.
7. Up to date knowledge of employment law and ACAS Codes of Good Practice.
8. Good communication and interpersonal skills with the ability to influence and negotiate.
9. Ability to analyse and problem solve from complex information.
10. Familiar with electronic HR reporting and recording systems.
11. Ability to work under pressure and meet deadlines.
12. Committed to promoting diversity and awareness of equal opportunities.
13. Flexible approach to working arrangements.
14. Prepared to travel to other Trust sites.
15. Experience of the NHS Agenda for Change (AFC) job evaluation process.
16. NHS experience.
17. Coaching or mediation knowledge of skills.
18. Familiarity with ESR and ER Tracker.
If you would like to hear more about this opportunity please get in touch.
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