Job Title: Credit Control Admin AssistantReporting To: Group Credit ManagerLocation: Remote/WilmslowHours of Work: 37.5 The Role An opportunity has arisen for an Admin Assistant to join our Credit Control team based in Wilmslow. Key Responsibilities Point of contact with our Solicitors Providing copy contracts, invoices & VAT schedules as & when requested Processing name changes & deeds of novation Processing account/contract write off's Compiling bi-monthly DCA report Re-instating & set up new direct debits Amending bank details on customer accounts Resolving customer queries Calculating settlement figures & processing settlement invoices Other ad hoc tasks as required The Person Basic Admin skills High level of attention to detail Experience of Microsoft Word, Excel, Outlook Professional attitude and persona Positive outlook Strong work ethic Able to prioritise workload Ability to communicate with clients and staff at all levels Generate and maintain solid working relationships with customers and colleagues Here's a taste of the perks we roll out for our extraordinary team members: 25 Days of Holiday Bank: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. Post-Wedding Bliss: Newlyweds, we've got something special for you too Extra weeks of holiday to bask in the glow of post-wedding happiness. Growing Families: We're all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. Healthcare cash plan: Your well-being is our priority. That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best. Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements