Cornerways Medical Centre is seeking candidates for a Referral Coordinator position.
This is a permanent, part-time position for 25 hours per week over five days.
Referral Coordinator Duties:
1. Processing GP referrals and correspondence
2. Organising and prioritising workload to ensure requested timescales are met for urgent and routine referrals
3. Maintaining and updating referral pathways
4. Acting as a liaison between Doctors and patients
5. Liaising with patients and hospital departments in relation to referrals and patient appointments
6. Maintaining and monitoring 2ww and Advice & Guidance waiting lists
7. Processing of tasks
8. Processing of GOS18 forms
9. Chasing outstanding correspondence and results where necessary
10. Dealing courteously and efficiently with all patients and third parties, either in person or on the phone
11. Entering patient data onto the computer as required
12. Scanning and electronic filing of correspondence
13. Liaising effectively with all members of the Practice team
14. Dealing with and responding to referral queries
15. Providing customer service to all patients as needed
16. Updating patient information as needed
17. Any other duties as requested by the Doctors or the Practice Manager
Job Qualifications and Person Specification:
1. Good standard of general education/life experience
2. Excellent customer service skills
3. Ability to communicate vital patient information to Doctors
4. Ability to use Microsoft Word/Excel/Outlook
5. Working knowledge of the NHS desirable
6. Ability to work as part of a Team
7. Ability to organise and prioritise workload
8. Knowledge of and ability to use TPP SystemOne an advantage
9. Excellent interpersonal and communication skills
10. Ability to work on own initiative
11. Practical approach to problem solving
12. Flexible and mature attitude to working
13. Willing to learn
14. Responsible to Practice Manager
The rate of pay will be reviewed on an annual basis. Please note you will also need to provide acceptable evidence of your vaccination status or exemption.
Previous applicants need not apply.
Job Types: Part-time, Permanent
Pay: £12.60 per hour
Expected hours: 25 per week
Benefits:
* Company pension
* Free parking
* On-site parking
Schedule:
* Monday to Friday
Work Location: In person
Application deadline: 19/11/2024
#J-18808-Ljbffr