Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today Job Details Job Title: Driver Team Manager Department: Transport Location: Chessington Service Centre KT9 1SN Reports To: Fleet & Transport Manager Working Hours: 40 hours per week, 9.30am to 6pm Salary: £36,000 (increasing after probation period) Job Purpose: To efficiently manage a team of drivers and ensure that the Service Centre Transport/Fleet function delivers financial and customer service objectives, ensuring it operates legally and within all H&S obligations to drivers and members of the public. Key Responsibilities: Ensure that reported vehicle defects are rectified promptly Monitor and manage drivers’ performance, ensuring compliance to procedures as detailed in the drivers duties booklet Ensure that vehicle security disciplines are maintained Enforce driver compliance with the strict controls around van condition and preventative maintenance Ensure vehicle and driver presentation conforms to company requirement to promote the brand Monitor that drivers adhere to the route delivery sequences and record actual start and finish times for each route. Report vehicle defects and maintenance requirements to ensure roadworthiness and promote driver safety Ensure delivery bins and returns are collected from customer premises and promptly returned to the Service Centre according to company guidelines Maintain a driver training program to increase drivers’ skills, competencies and route knowledge to achieve maximum flexibility for sickness and holiday cover and promote the brand. The management and relevant communication of driver delivery failures to minimise the disruption to customer service. Prompt and effective reaction to breakdowns and accidents. Compliance to DTP contractual requirements through the achievement of specific KPIs Ensure all customer deliveries are effected in the prescribed manner Investigate customer services issues and provide prompt feedback Ensure the department meet all H&S requirements and Direct Reports are aware of their responsibilities. Ensure compliance to GDP procedures Provide effective leadership and motivation through regular team briefings/debriefings Take appropriate steps to maintain IIP accreditation, agreeing clear objectives for direct reports and monitoring performance through annual appraisal process as per company guidelines. Take responsibility for all areas of people management for direct reports including coaching and nurturing talent and motivating the team through effective leadership Provide coaching and guidance to colleagues in areas of responsibility Work closely with management colleagues to drive efficiencies across the Service Centre promoting a culture of continuous improvement What your background should look like and the kind of person that would fit us best: Previous experience within a similar transport management role Leadership skills Ability to provide solutions and adapt to changing conditions on a daily basis Can do attitude Excellent IT Skills Positive Communication Skills Attention to detail Top 5 benefits working with us and what we offer: Competitive Pension scheme where the company matches your contribution and can include death in service benefit Career training, development and various internal progression opportunities, such as forklift truck licence, forum representatives, and working in other departments Employee Assistance programme with free legal and financial advice as well as mental health counselling and access to trained Mental Health First Aiders at work Access to Cycle to work scheme and Perks at Work, with discounts at various retailers such as Currys, Samsung, HelloFresh and more Charity days for events such as Children in Need and fun activities all year-round alliancehealthcare. Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: Alliance Healthcare Management Services Limited Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsccencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned