Title: New Homes Sales Associate
Working pattern: Saturday - Wednesday (Thursday & Friday off)
Standard hours are 09:30 am – 5:30 pm
Salary: circa £34,000 plus uncapped commission
Overview:
With support from our Sales Manager, as our Sales Consultant you will be responsible for carrying out all aspects of the day-to-day running of the sales hub in accordance with the customer journey. Taking ownership of the sales process with customers, maintaining necessary records and documentation during all stages of the sales process.
Let’s cut to the chase, what’s in it for you…
* Salary up to £34,000 and annual bonus
* Mileage Allowance
* 25 days annual leave plus bank holidays
* Private Medical Insurance
* Generous Pension Scheme
* Life assurance
* Share incentive schemes
* Employee rewards portal with many more benefits…
In return, what we would like from you…
* Experience working in a customer facing role delivering under pressure.
* Experience in generating leads and sales through telephone-based business development.
* Proven track record of achieving sales targets
* Excellent IT skills with demonstrable knowledge of Microsoft Office tools
* Ability to handle complaints and difficult situations
* Proven track record of successfully completing the sales process with customers
* Excellent administration and organisational skills
* An interest in property and the housing market
* Good planning and organisational skills
* Excellent communication skills
* The ability to work under pressure and meet sales targets.
* Willing to be flexible in respect of day to day duties and hours worked
* Full driving licence and access to a suitable vehicle.
More about the Sales Consultant role…
* Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales across all sites within the designated area of the sales hub.
* Create and deliver informative and clear Virtual tours of sites and house plots to all customers within your specified sales hub
* Manage and implement new innovations in fulfilling the business targets on new home sales across all sites within the designated area of the sales hub.
* Negotiate with customers to ensure the best sales outcome for the business
* Utilise all technology available to ensure innovation in generating sales in differing environmental and economic conditions
* Ensure effective management of sales visits with pre-booked customers ensuring that these are arranged at suitable times and are undertaken effectively.
* Have detailed knowledge of all house types and plots available and upcoming within all sites within specified hub to ensure each customer is given every opportunity to purchase a new home.
* Proactively manage and follow the sales process as set out in the Sales induction training and development and Procedure Guide with every customer.
* Proactively working as a member of the sales team within the area and demonstrating effective team working skills with others who may be in the same hub area or area.
* Evaluate each sales process with a customer as to how the sale can be achieved more effectively, efficiently and profitably for the Company.
* Proactively sell all types of customer extras across all reservations to drive additional profit for the Company.
* Ensure every customer contact is recorded on the relevant IT system and in line with GDPR.