Role: Receptionist Location: Casa di Lusso Nursing Home, Bridgwater Hours: 22.5 hours per week, 09.00-17.00. Week 1 - Monday, Saturday, Sunday Week 2 - Monday, Wednesday, Friday Salary: £11.50 per hour ( £2 p/h overtime) THE ROLE We are recruiting for a personable and professional Receptionist to work at our purpose built, 88-bed Dementia Nursing Home, Casa di Lusso in Bridgwater. As the Receptionist you will be the first point of contact for visitors, therefore you will have a sunny disposition and excellent customer service skills. You will also support with general administrative tasks, and so attention to detail and the ability to prioritise your workload is paramount. Duties will include: Answering the telephone; screening and directing calls, and providing information to callers Recording accurate information and passing this to the relevant persons Greeting and directing visitors Supporting the Administrator with administrative tasks, and general administrative and clerical support Showing prospective service users / families around the home Scheduling appointments and maintaining the appointment diary Tidying and maintaining the reception area THE REWARDS Additional £2 per hour overtime enhancement Comprehensive induction and training Further Diploma opportunities Access to ‘Concerts for Carers’ Competitive rates of pay Company pension scheme Blue Light Card discount scheme THE RIGHT PERSON Will be able to demonstrate their ability working within a team and on own initiative Will have strong written and verbal communication skills Will have knowledge of administrative and clerical procedures Will have knowledge of computers and relevant software applications Will have knowledge of customer service principles and practices Will understand the importance of maintaining confidentiality in line with company policies and have a good understanding of GDPR Will have a qualification in customer service, or will be willing to work towards this Will be reliable, demonstrating loyalty, flexibility and commitment to the Care Home Experience working in a care home administrative setting would be advantageous Our company values are at the heart of what we do We are looking for someone who shares our values: being kind and respectful working together displaying openness and honesty showing patience and understanding having a compassionate and positive attitude To apply for the role of Receptionist, please click 'APPLY NOW'. Please see our job description for further details. For any questions or additional information; please contact the Recruitment Team - jobsnotarohomes.co.uk, 01934 422822. Due to the immediate nature of this role, interviews will be held for the position once suitable candidates have been shortlisted. If a successful candidate has been identified prior to the closing date, no further applications will be accepted, and the advertisement may be closed early.