The successful candidate will provide support to the Trailers and Fencing teams and will handle customer enquiries both in person in the store and also on the telephone; process sales; replenish stock and help with the general upkeep of the showroom and external areas. **Key Responsibilities*** Provide excellent customer service.* Communicate effectively with customers.* Provide a welcoming and friendly environment for customers.* Resolve customer queries and complaints in a timely and appropriate manner.* Provide support for other trade counters as required.* Assist with showroom security.* Display product ranges and equipment.* Where applicable, arrange PDI (pre-delivery inspection) for equipment sold.* Work on electronic point of sale system.* Price customer orders and advise the customer of goods availability. Allocate those ordered goods which are stocked, and assist, when necessary, the ordering of goods direct from relevant suppliers.* Replenish showroom shelves, create daily picklists and retain high shop-keeping standards. **Skills and Experience*** Experience working in a Showroom/Store environment and direct customer sales experience preferred.* Good numeracy and literacy skills.* The ability to negotiate with customers.* Capable of working on their own and make successful decisions contributing to a sale.* Flexible attitude and willingness to learn. **Benefits*** Accredited Living Wage Employer* Pension Scheme* Death in Service Benefit* Employee discount* Cycle to work scheme* Discretionary annual bonus, based on company performance* Extra holiday after one year