Directorate General Manager - Medicine & Emergency Care
NHS AfC: Band 8b
Main area: Medicine & Emergency Care
Grade: NHS AfC: Band 8b
Contract: Permanent
Hours: Full time (Flexible working available, 37.5 hours per week)
Job ref: 381-ME-6932620
Site: SWB NHS Trust
Town: Sandwell/Birmingham
Salary: £62,215 - £72,293 per annum
Salary period: Yearly
Closing date: 12/02/2025 23:59
Sandwell & West Birmingham NHS Trust is a friendly, integrated healthcare provider focused on improving the life chances and health outcomes of our diverse population.
We have three strategic objectives:
1. People: To cultivate and sustain happy, productive and engaged staff.
2. Patients: To be good or outstanding at everything we do.
3. Population: To work seamlessly with partners to improve lives.
We run services from Midland Metropolitan University Hospital, Sandwell Health Campus, City Health Campus, Rowley Regis Community Hospital, Birmingham & Midland Eye Centre, The Lyng and Leasowes Intermediate Care Centre. Our GP practices and community teams provide care in schools, healthcare centres and at home.
Developing and caring for our People is fundamental. We were one of the first Trusts to provide the Real Living Wage, as well as a Live and Work scheme to support people at risk of homelessness into paid work and training. We offer a range of staff benefits, health & wellbeing support and will help you to bring your ambition to life through our bespoke training and development programmes. As “People” is one of our three strategic objectives, we make a continued commitment to prioritise support for all our colleagues.
Healthcare services have a significant impact on the environment. We are committed to embedding sustainable practices and expect all colleagues to support the delivery of our Green Strategic Plan and to drive positive changes in their department.
Job overview
The Directorate General Manager will manage specific specialties within Medicine & Emergency Care, as well as a Trust-wide profile, continuing to help build on our reputation for delivering high-quality and well-led services.
The successful candidate will be expected to drive forward services, implementing new transformation initiatives while maintaining a strong handle on key performance metrics. They will identify opportunities for improvement and growth and contribute to business planning and strategy for the service. The department's portfolio requires a strong grasp of performance standards, and the successful candidate will oversee and drive compliance for RTT, cancer and diagnostic targets.
The new hospital is a significant milestone for the organisation, and the successful postholder will be at the forefront of this transition. As the operational lead, you will have a direct hand in overseeing the development and implementation of projects, contributing to the new hospital's success and improving patient care.
Main duties of the job
With a passion for patient-centred care, you will have a proven track record of achieving high-quality patient outcomes and delivering performance standards. The ability to work as part of a multidisciplinary team to drive change and improve care is essential.
The successful candidate will be expected to:
1. Make autonomous decisions regarding the operational management of services within the Directorate.
2. Day-to-day responsibility for the operational management of specific services/departments within the Directorate.
3. Identify and implement ongoing modernisation and new ways of working and innovation within the Directorate.
4. Routinely monitor and track performance associated with national targets and trust objectives, taking action where required to ensure all targets are met within the Directorate.
5. Troubleshoot operational issues that affect performance within the Directorate daily, liaising with relevant managers to identify and resolve them as required.
Working for our organisation
Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.
Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opened in 2024 and provides care to our local population from first class, purpose-built premises. As a result, the base of this role will be between MMUH and Sandwell Health Campus.
The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.
We have three newly emerging strategic objectives:
1. Our People – to cultivate and sustain happy, productive and engaged staff
2. Our Patients – to be good or outstanding in everything we do
3. Our Population – to work seamlessly with our partners to improve lives
Detailed job description and main responsibilities
Please see attached Job Description and Person Specification for full details of what this role entails.
Person specification
Qualifications
* Educated to degree level or equivalent
* Management/Leadership qualification or evidence of relevant experience
* Masters qualification or in process of obtaining
Experience
* Demonstrable line/general management experience within acute services, with responsibility for operational matters including staff management, budgetary responsibility, performance targets, waiting list management, discharge arrangements.
* Proven project management experience involving transformational change.
* Proven experience of service development.
* Proven experience of change management ability.
* Experience of working in emergency services.
As a major employer in the Black Country and West Birmingham region, we are committed to supporting all employees to achieve a healthy work-life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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