Aftersales Advisor required in Street, Somerset.
Starting salary up to £28,000 per annum plus £3,600 additional annual bonus potential and overtime.
45-hour working week Monday to Friday and 1 in 3 Saturdays 8:30am-12:30pm.
Fantastic career prospects with a long-standing local dealer group.
A not-to-miss opportunity has become available for a Vehicle Aftersales Advisor at our client's franchise-approved car dealership in Street, Somerset.
Reporting to the Aftersales Manager and working alongside another Aftersales Advisor and a workshop team, your duties will also include:
1. Being a confident relationship builder.
2. Influencing and advising customers on minor technical issues with their vehicle whilst delivering a first-class service.
3. Achieving the company objectives and targets.
4. Greeting customers into the Service Department and booking their vehicles in for associated repair work.
5. Extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible.
6. Keeping customers informed of the progress of their vehicle whilst taking payments for work completed.
To be eligible for this Aftersales Advisor role you will ideally:
1. Live within a reasonable commuting distance of Street.
2. Have recent working experience in a similar automotive aftersales customer-focused role within the motor trade.
3. Be open to candidates with strong customer service experience from outside the motor trade.
4. Deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction.
5. Have a passion for working for the manufacturer and possess strong organisational skills along with IT proficiency (experience with the Kerridge/Keyloop dealer management system would be highly advantageous but is non-essential).
6. Have knowledge of automotive warranty procedures, which would be advantageous but is non-essential.
7. Hold a UK driving license with minimal points, which is essential.
What's in it for you? For your hard work as an Aftersales Advisor, our client is offering:
1. Starting salary up to £28,000 per annum pending experience.
2. Access to a performance-related bonus scheme providing up to £3,600 in additional annual earnings.
3. 22 days annual holiday plus the 8 bank holidays.
4. Overtime subject to availability paid at standard rate.
5. Access to full in-house and manufacturer-approved training.
6. Workplace pension scheme.
7. Fantastic career prospects with a long-standing local dealer group.
8. 45-hour working week Monday to Friday, and 1 in 3 Saturdays 8:30am-12:30pm.
If you are interested in hearing more about this Aftersales Advisor job in the Street area, please contact Hamish Lowrie at Perfect Placement Today.
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