Field Supervisor – Scotland
Salary: £28,500 - £30,000 plus bonus
A leading UK-based field services company is seeking a motivated and experienced Field Supervisor to oversee the performance of a team of Field Representatives within an allocated region. This role involves a combination of team leadership, training, performance monitoring, and direct fieldwork within the utilities sector.
Key Responsibilities
1. Supervise, coach, and support a team of employed and self-employed Field Representatives.
2. Assist with recruitment, onboarding, and ongoing training of field staff.
3. Monitor and enhance performance through regular assessments and 1-2-1 meetings.
4. Conduct field visits, including site and meter inspections, balance collection, and occupancy checks.
5. Attend Magistrates’ Court to obtain and execute Rights of Entry Warrants.
6. Oversee utility isolations in collaboration with engineers and locksmiths.
7. Ensure compliance with industry regulations, data protection, and customer service standards.
8. Produce detailed reports and present regional performance updates.
9. Communicate effectively with internal teams, clients, and external stakeholders.
Requirements
1. Proven experience in a supervisory or leadership role, ideally within a field-based environment.
2. Strong knowledge of the utilities sector, including Rights of Entry Warrants and isolation processes.
3. Familiarity with industry regulations, including vulnerability assessments and ability-to-pay evaluations.
4. Excellent organisational, problem-solving, and decision-making skills.
5. Ability to work independently while managing a regional team effectively.
6. Strong communication skills, both written and verbal.
7. IT proficiency, including Microsoft Word, Excel, and PowerPoint.
8. Flexible and adaptable to changing business needs.
What’s on Offer
1. Competitive salary with opportunities for performance-based incentives.
2. Field based role with home working.
3. A dynamic role combining leadership and hands-on fieldwork.
4. The opportunity to influence and develop a high-performing team.
5. Supportive management structure with ongoing training and career development.
This role requires an individual with a proactive mindset, excellent leadership skills, and a commitment to delivering high standards in a fast-paced, regulated environment.
Apply today to become a key player in a leading field services team!
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