Dealing with patients requests. Arranging appointments. Care navigation. Taking and processing requests for home visits. Taking requests for and issuing repeat prescriptions Answering general enquiries. Explaining surgery protocols. Taking messages for other members of staff/colleagues. Organising patient records. Collating and sorting new patient medical records prior to summarising. Filing medical records as necessary. Scanning hospital results/letters. Routine administrative duties. Opening/securing GP consulting rooms, ensuring rooms are tidy and all PCs are closed down correctly. Ensuring adequate stocks of stationery, leaflets and forms. Ensuring doctors rooms are adequately supplied. Following initial training, the use of computerised medical records. General responsibility for overall appearance of reception area. Making of refreshments (tea/coffee etc.) Other tasks appropriate to the role.