Job summary
Looking for a project support officer with experience with obtaining cyber security compliance from key stakeholders and reporting on it!
Key skills required for this role
Project support ,compliance
Important
Project support officer
Job description
Role summary
The Project coordinator plans, coordinates and schedules a workstream within a programme, supports a project or programme overall or runs a project work stream in the area of Group, Infrastructure or Clinical IT systems to meet business requirements. The Project Coordinator works with other team members to required cost, quality and timescales, following the Technology Delivery Framework, supporting the end to end lifecycle of the project and transition of the changes into live service.
This role does not include managing other people.
Principal accountabilities
1. Support the entire project lifecycle: planning, requirements definition, design, execution, testing, monitoring & control through to final closure
2. Coordinate with representatives of the business to ensure requirements and design are clear and of a certain quality before delivering
3. Under guidance of the (Senior) Project Manager or Programme Manager, liaise with developers, technology teams, suppliers etc. for the execution of the project plan and schedule
4. Work with shared-service teams to transition changes into live production and into BAU (Business As Usual) support.
5. Organise and run project meetings and "stand-ups" as required.
6. Apply Agile principles where possible
7. Monitor tasks, milestones and resources weekly against the project schedule
8. Assist in providing regular reports and updates in line with TDF (Technology Delivery Framework) requirements and business stakeholder requirements.
9. Keeps track of a backlog of requirements and changes
10. Responsible for producing progress reports and other reporting as agreed to senior management, PMO, client/user management as appropriate
11. Financial awareness and tracking
12. Supplier management: Collects relevant data (quantitative and qualitative), for monitoring suppliers' performance against targets. May liaise between the customer and supplier organisations, under guidance of their manager, highlighting improvements or escalations where necessary (The supplier of a service or system may be either internal or external).
13. Execute the closure of the project once all objectives are met (a once yearly process for Feature teams).
14. Risk and Issue Management: Under guidance of the (Senior) Project Manager / Programme Manager, keeps track of risks and issues using standard processes
15. Becomes a valued member of the wider team: Works with team members, managers, customers and other stakeholders, seeking to develop and enhance relationships, being open and honest. Solicit regular feedback. Demonstrates awareness of being a representative of the Technology Delivery team.
This list of responsibilities is not exclusive and the individual may be required to undertake other activities as may reasonably be expected within the broad scope of the role and in line with their skills and experience.
The Individual
16. Track record of coordinating elements of projects in both Agile and waterfall projects, in a fast-moving and demanding environment.
17. Delivery of small and medium changes in an Agile way
18. Excellent communicator, team player and influencer.
19. Demonstrating planning, scheduling, issue resolution and risk mitigation skills.
20. Organised and supportive of process but also flexible and able to make
things happen.
21. Motivated, resilient and calm under pressure
22. Working towards a Prince2 / MSP / Agile PM qualification
23. Understands and is committed to the Business and very user-focussed.
24. Has strong analytical skills, eg data analysis, reporting
25. Has strong coordination skills
Project Manager capabilities at SFIA Level 1 or 2:
26. Has an understanding of Project Management lifecycle, both waterfall and Agile and can apply principles
27. Planning, scheduling, tracking and tracing skills
28. Stakeholder/Relationship Mgt (See behaviours)
29. Lead a workstream
30. Communications
31. Risk & Issues Mgt
32. Sourcing & Supplier Mgt
33. Business Knowledge and Experience: primarily related to Infrastructure, Group or Clinical
34. Good with change management methodology
35. Financial awareness
36. Understanding of typical Project Management software, eg MS Project
Behaviours
PM specific behaviours
37. Customer oriented, including responsiveness
38. Embracing change, adaptable
39. Collaboration: listener and understanding with empathy, putting yourself in other people's shoes, breaking down silos
40. Communication: with clarity, concise, articulate, with clear direction and objectives.
41. Making it happen: organised and supportive of process but also flexible and able to make things happen
Stakeholder Mgt behaviours:
42. Accountable, Taking responsibility
43. Customer centric.
44. Energetic
45. Diplomatic
46. Organised
47. Focused
48. Open and honest, with Trust and Integrity
49. Influence
50. Problem Solver
51. Confident, believe (but say if you don't know)
52. Tenacity
53. Consensus
Team Leadership behaviours:
54. Delegation
55. Allow mistakes, but learn from them
56. Confident, believe
57. Influential
58. Motivational
59. Problem Solver
60. Open and honest, with Trust and Integrity
61. Share
manages this role
Matchtech is a STEM Recruitment Specialist, with over 35 years’ experience