To ensure that the Reception and administration of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses, and other members of the Practice team. Booking appointments Contacting pathology/medical secretaries/outside agencies Dealing with test result enquiries Ambulance/ Transport bookings Home visit requests Deal with general enquiries Contacting other providers as requested by Doctor or Management Reception Duties Greet patients and visitors Register new patients and temporary residents Signposting patients to appropriate agencies Entering correspondence on Docman system Ensure outstanding queries are explained and handed over to next shift, as necessary Respond to needs of Clinicians during clinics Collect payments from patients for non-NHS services Deal with general enquiries Records Summarise, maintain and file/pull records as needed Prescriptions Dealing with requests for repeat prescriptions Raising prescriptions as per Practice protocols Dealing with queries relating to repeat prescriptions General Input and extract information from Practice computer system Check and action tasks, personal and generic emails and AccuRx daily Process all incoming and outgoing mail Undertake copying as required. Ensure that there is always an adequate level of stock e.g., new registration forms, Path lab forms etc