Cleaning Manager at Leeds Bradford Airport
Are you a dynamic leader with a passion for customer service and operational excellence? Do you thrive in a fast-paced environment where safety, efficiency, and team motivation are key to success? If so, we want you to be part of our team at Leeds Bradford Airport (LBA) as our new Cleaning Manager!
Role Overview: As the Cleaning Manager, you’ll oversee the cleaning function across the airport estate, driving high standards and operational efficiency. Leading a team of supervisors and front-line cleaners, you’ll ensure an exceptional customer experience while maintaining the highest levels of safety and cleanliness. Your leadership will be key to fostering a culture of excellence, pride, and accountability.
Key Responsibilities:
* Lead and inspire a team of supervisors and cleaners to deliver top-tier service.
* Manage budgets and drive cost efficiencies without compromising quality.
* Ensure health, safety, and regulatory compliance across all cleaning operations.
* Champion customer service by ensuring a seamless, safe, and pleasant experience for all passengers.
* Drive change, continually improving processes to increase team efficiency and satisfaction.
* Manage emergency orders and act as a first aider when required.
* Foster strong relationships with internal and external stakeholders to enhance service delivery.
Our Values:
At LBA, we are guided by three core values that shape everything we do:
* One Team: We collaborate and support each other to achieve our shared goals.
* Do the Right Thing: We are committed to doing what's right for our customers, our team, and the environment.
* Be the Best: We strive for excellence, constantly raising the bar in everything we do.
Key Attributes We’re Looking For:
* A strong leader with excellent communication skills.
* Passion for delivering outstanding customer service and operational excellence.
* Commercially aware with the ability to drive efficiency and manage budgets.
* Proactive, self-motivated, and able to work independently.
* Ability to thrive under pressure and in a 24/7 shift-based environment.
* Health and safety knowledge, with the ability to manage risk effectively.
Why Join Us?
* Be part of a dynamic and collaborative team in one of the UK's busiest airports.
* Lead and inspire a motivated team to deliver exceptional results.
* Opportunity to shape and improve operations in a key customer-facing area.
* Competitive salary and benefits package.
If you share our values of One Team, Do the Right Thing, and Be the Best, and have the leadership skills to make a real impact, we’d love to hear from you!
Apply today to make a difference at Leeds Bradford Airport! ️
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