Retail Support Manager
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Do you have a passion for quality retailing, being part of your local community, and want to be a part of the sustainable fashion movement?
If this sounds like you, come and join the trading team at St Christophers where you will be working in one of our 20+ high street stores across South East London.
Job Title: RetailSupport Manager
Salary: £25,429 per annum
Employment Terms: Permanent, 36 hours per week, Monday Sunday based on a 7-day rota.
Location: Across all shops
Youll be responsible for running one of our successful and fast-paced high street stores, overseeing all areas including stock, staff, and compliance. Youll take accountability for the success of the store and will report into an Area Manager. Youll be responsible for opening and closing, as well as all compliance matters including health and safety and cash handling.
Youll be managing all areas of our stock journey, from sorting, pricing, and displaying donations to making a sale. Expect a varied role where no two days are the same and you see items youve never seen before every day. Youll be making sure all these steps are undertaken in the most effective possible way to meet the demands of the store.
This is a management position and includes supervising Assistant Management and a team of extraordinary volunteers. They are all critical to success and itll be your job to create a welcoming environment for everyone while still getting the job done.
Please note that this role is being offered on a Permanent Contract, and the postholder will be covering different stores across the South East London Area please check our website for full list of stores
Who are we Looking For?
Youll have excellent experience in a busy, hands-on environment where you are used to getting things done at pace
Youll have demonstrable experience in a supervisory or management position overseeing a team of people, including training and managing performance
Youll have experience in a customer facing environment where youve delivered great customer service throughout your working day
Youll have experience working to targets and KPIs, making commercial decisions to meet them
Retail experience is desirable but not essential
Youll have great people skills and the ability to lead and supervise paid and voluntary staff
You should have the ability to problem solve and work under pressure while being self-motivated and driven
Who are we?
We are proud to offer world class palliative and end of life care to everyone who needs it, whenever or wherever that may be. We are also here for the people closest to you, as we often say, were more than just a hospice. We are proud of our community programmes that offer practical, emotional and spiritual support to over 7,500 people in the local area, most of whom we will help to continue living at home.
Being part of the retail and trading arm of the Hospice means raising vital funds to support this mission.
Please click on the Apply Now button below in order to register and apply for this vacancy.
Closing Date: 10th March 2025
In the event we receive a high amount of applications, we reserve the right to close the job earlier than the initial closing date.
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