Direct message the job poster from VirtualArmour
We are seeking a dedicated L1 Cyber Engineer to join our team on a 4-on, 4-off shift rotation, working 6:00 AM – 6:00 PM. This hybrid role offers flexibility, allowing remote work on weekends and office attendance only when shifts fall on Tuesdays, Wednesdays, or Thursdays.
The L1 Cyber Engineer is a junior level position. Working as part of a team the SOC Engineer’s primary role is to work on helpdesk tickets for our Managed Security Services (MSS) department.
The position is dual rolled, combining a Cyber Security Analyst and a Network Security Engineer at a junior level. This role will build a foundation across all aspects of MSS technologies, allowing for the candidate to develop their own career path within VirtualArmour.
The Cyber Security Analyst’s role is to help protect our customer networks against cybersecurity threats such as hackers, Cyber-terrorists and malware that can steal or corrupt sensitive customer data. This is accomplished by monitoring and analysing customer networks, servers, databases and end-point equipment for key indicators of compromise. Once a possible threat is detected the analyst must investigate, respond to and report to our customers with any recommended remediation, and in some cases initiate the remediation themselves.
The Network Security engineer role is to monitor, maintain and configure customer networks and security devices such as switches, routers, wireless, firewalls and virtual private networks (VPNs).
SOC Cyber Engineers will be enrolled into the VirtualArmour Academy, where students will be trained in all aspects of the role.
Responsibilities
* Monitor the MSS helpdesk and react to new and existing tickets at a 1st line/Tier 1 level.
* Tackle all MSS tickets regardless of the technology stream the ticket focuses on.
* Respond to Security Incident and Event Management (SIEM) platform alerts by investigating and analysing potential security breaches and cyber security incidents.
* Investigate monitoring alerts for network devices such as an interface up/down and alerting the customer appropriately.
* Monitor customer environments for security/network issues.
* Manage, monitor, and alert customer equipment.
* Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs.
* Document and research security breaches and assess the damage they cause.
* Work with customers security team to perform tests and uncover network vulnerabilities.
* Help remediate detected vulnerabilities to maintain a high-security standard.
* Become current on IT security trends and news.
* Adhere to company-wide best practices for IT security.
* Research security enhancements and make recommendations to management.
* Stay up to date on information technology trends and security standards.
* Escalate tickets to more experienced engineers or 2nd Line team where appropriate.
* Train, mentor, and guide teammates through direct comms and by hosting knowledge transfer calls.
Experience
Required
* A strong desire to work in either Cyber security or Network security fields
* Ability to demonstrate a familiarity of Cyber Security frameworks like Mitre Att&ck, NIST, Lockhead Martin etc.
* Ability to demonstrate an understanding of IP protocols like DHCP, FTP/SFTP, HTTPS/HTTPS, TCP/UDP, SSH etc.
* Effective communicator with a positive attitude and fluent in the English language
* Excellent writing skills with the capability to create well-formatted reports and client-facing documentation.
* Team player with strong collaboration skills and a flexible approach to problem solving.
Preferred
* Experience in SIEM platforms – such as QRadar, Splunk or Stellar Cyber
* Experience in routing switching and firewalls – such as Cisco, Juniper, Palo Alto or Fortinet
* Experience in working with command line interfaces of Linux operating systems.
* Investigating and troubleshooting IT issues
* Managed services experience
* 1+ year experience within the IT industry
Qualifications
* A bachelor’s degree in Cyber Security or related field, or equivalent level of experience within IT.
* Candidates with vendor specific qualifications are preferred, but not required. Such as CompTIA Security+, Cisco CCNA, Juniper JNCIA, Palo Alto PCNSE, Splunk Certified User or IBM QRadar Certified Associate Admin.
Work Schedule & Hybrid Working:
* 4 on, 4 off shift rotation.
* If your shift falls on a weekend, you can work from home.
* If your shift falls on a Tuesday, Wednesday, or Thursday, office attendance is required (Middlesborough).
* If your shift falls on Monday or Friday, work location is flexible.
Job Types: Full-time, Permanent
Pay: £26,000.00 per year
Additional pay:
* Yearly bonus
* Company pension
* On-site parking
* Private medical insurance
Schedule:
* 12 hour shift
* Day shift
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Engineering and Information Technology
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