Operation Manager Sweepers Job Type : Monday – Friday Employment: Full Time Permanent Salary : £37,000 per annum plus bonus Location: Knottingley An exciting opportunity to be a key player at the beginning of a new business venture. Help build and grow a new Road Sweeper division at TIP. If you are looking to work in an environment where the importance of team spirit is valued highly, where safety of staff is of primary importance and where you are encouraged to enhance your skills set, then we have many opportunities available throughout Europe. What will you be doing? Grow a new business division. Build TIP reputation in the UK Road Sweeper market Develop the product offering and the service delivery to customers Branch Profit and Loss management Manage, coach and support staff to ensure successful management & efficiency Branch CV analysis by customer Provide ongoing support, training and development to branch & workshop staff Develop and deliver strategies and tactics to achieve business net income Maximise branch productivity through development and deployment of key measures Evaluate branch fleet status and co-ordinate with Asset Management Department to maximise profitable utilization through equipment availability and equipment redeployment Ensure branch focus on customer service and revenue generation Deliver cost & productivity savings through process improvement Support sales team as necessary to conduct joint sales calls to identify and deliver profitability against customer Key Performance Indicators (KPIs) Manage and drive recharge profitability including, re-inspections, dispute negotiation, supplier management and cycle time reductions Drive EH&S policies and procedure adherence in branch, workshop & designated MSU’s ensuring they are kept clean and tidy & that at all times compliance of the Company’s EHS Policy is adhered to Accountability for branch delinquency and invoice query reductions Negotiate labour rates & communicate company policy with external vendors To drive vendor management to ensure quality and cost is acceptable Whilst the above outlines the main duties of the post the list is not exhaustive and duties may need to change in the light of future developments or from time to time as directed by your supervisor or manager. Who we're looking for? Experience in the Road Sweeper market or related market would be an advantage Experience of growing a business or business unit Able to negotiation, to achieve best results with vendor. Service customers with a positive, professional & a 'can do' attitude. Understands customer requirements & TIP’s capability to meet & exceed these requirements. Responds in a promptly & efficiently manner to customer queries & issues. Performs standard customer related tasks in a consistent & efficient fashion. Understand how the product relates to the level of service for the customer & able explain the components & the benefits. Correct use of business systems & Standard Operation Procedures. Understand impact of correct Fleet Management & activity coding. Able to challenge costs & identify opportunities to recharge, reduce costs & manage fair, wear & tear. Actively seeks opportunities for cost control & flag to manager. Is articulate & easy to understand. Is clear & concise in both oral & written communications. Able to prioritize & organize tasks, so able to multi task. Make use of business systems to effectively manage the flow & storage of information. Also uses the business administrative procedures & processes to complete all administrative requirements. Ensures information is easily accessible to others & all tasks are completed in a timely manner. Able to understand historical data to influence decisions on daily work. Determines relevance of information & identifies critical elements Flag areas for improvement & challenge process status quo. Be open for change & have ability to adapt to changes. Able to collate information to make an informed decision for daily work, know when to escalate. Enthusiastic: embraces work assignments & energise others Why Join Us? At TIP, we’re proud to be a Great Place to Work Certified company and a true market leader in providing transportation and logistics solutions across Europe. We offer one of the most attractive benefits packages in the industry, and here’s what sets us apart: Unbeatable Holiday Package: Enjoy 25 days of annual leave plus 8 bank holidays, giving you 33 days off. Want even more time to relax or plan adventures? You can buy up to 4 additional days, totalling an incredible 37 days of holiday per year £1,000 Referral Scheme: Know a top-notch technician who’d thrive here? Refer them and earn £1,000 Private Healthcare for You & Your Loved Ones: We invest in your health and well-being. Our private healthcare plan, a rare benefit in the industry, can be extended to cover your immediate family. We look after you and the ones you care about most. Pension & Financial Security: We provide a solid company pension, life assurance at 3x your salary, and Group Income Protection (GIP) for long-term peace of mind. Seasonal Rewards & Recognition: Celebrate the festive season with high street Christmas vouchers because we appreciate all you do. TIP Trailer Services employs staff at more than 136 locations and at more than 72 maintenance facilities throughout 17 European countries. Our employment opportunities are diverse and available at a variety of locations. TIP is an equal opportunity employer and values diversity in its workforce, encouraging applications from all qualified individuals. We believe diversity drives innovation. The variety of nationalities, cultures, religions and ethnic backgrounds enrich our workforce by bringing together new ideas, innovations and thinking styles that lead to business success. Integrity, honesty and ethical behavior are at the core of our business. When we have a vacancy, we welcome everyone who has the potential, skills, commitment and honest way of working into our TIP family.