Are you passionate about football and customer service? Betfred are looking for enthusiastic and dedicated Betting Assistants to join our team at the iconic Old Trafford Football Stadium. This is an exciting opportunity to be part of the matchday atmosphere, providing excellent service to fans and enhancing their matchday experience.
This is an opportunity to exclusively work as part of our team at Old Trafford, working the match days only. There will be the opportunity to work additional hours in our local shops to the ground. Due to the nature of the contract, our Recruitment Team will be in contact to discuss the details in full.
Responsibilities
Here is where you come in…
Working in our retail teams, you’ll enhance Betfred customers’ experiences every single day. From our gaming machines to our sports offering, you will need to be on the ball when it comes to our products and services. In doing so, you will help create a welcoming environment where our customers’ experiences are always enjoyable and responsible.
No two days are the same, but your main responsibilities will include:
* Processing customers’ bets in a timely and attentive manner.
* Attending to all customer queries quickly and knowledgeably.
* Engaging customers with expert knowledge of our products and promotions.
* Supporting key promotional events throughout the sporting calendar.
* Maintaining a well-presented environment which customers love to be a part of.
* Being a team player – collaboration is key to improving the customer experience.
* Handling cash transactions with the utmost care and accuracy.
* Following our Think 25 policy and adhering to our age verification processes.
Skills & Experience
What you’ll need to succeed
* Be 18+ and have the right to work in the UK.
* Must be able to work evenings, weekends, and public holidays.
* Outstanding customer service skills and the ability to engage all customers.
* A passion for sports, betting, and gaming is beneficial but not essential.
* An eagerness to learn, develop and flourish within the Betfred family.
What’s next?
If you think you’re a great fit for the role, and you want to be a part of the Betfred story, click ‘Apply’ and we will be in touch once we’ve reviewed your application.
At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences.
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