Southfields Veterinary Specialists are currently recruiting for a Client Care Advisor who will support the existing Client Care and Administration teams in providing exceptional care and customer service to our clients and patients. You will work as part of a fast-paced team who are integral to the running of the hospital. Main duties will include general reception duties, telephony, managing accounts, client management and customer service, diary coordination, insurance claims and other general administration tasks. This is a full-time permanent role of 40h per week. Our purpose-built referral-only practice is complimented by an excellent team and provides the opportunity to develop your career in a pleasant and supportive atmosphere. Opportunities for career development This is a rewarding and challenging role that will require teamwork and dedication to our clients. It is an exciting time to join Southfields as we expand our offering and invest in new services. Joining us will allow you to work within an exceptional team and develop your career. What kind of person you need to be? You need to be a highly motivated self-starter with the: - Desire to provide the best clinical service to all our patients - Ability to help develop and shape a growing service - Ability to work as part of a team and individually - Inclination to learn, and develop your clinical skills - Specific experiences / qualifications / status / citizenship requirements You must fulfil the following requirements: - Have experience in a general reception role veterinary experience is not essential, but desired - Have an excellent command of written and spoken English - Maintain a professional and caring approach in all aspects of your work - Provide evidence of your Right to Work in the UK. Benefits - 5 weeks holiday plus bank holidays and Birthday Leave - Career progression opportunities - Staff discount schemes - Life Assurance - Enhanced sickness pay - Enhanced equal family leave - E-car salary sacrifice scheme - Employer contribution pension scheme - Wellness program including: o Employee assistance program o Eyecare voucher scheme o Free annual Flu jab o Cycle to work scheme - Recruitment referral reward scheme Southfields is the new name in referral services. It's a very exciting time to join a forward-thinking and highly motivated team that has the support of Linnaeus, providing significant investment in providing new innovative services, a contemporary state-of-the art working environment and commitment to personal and career development. With an excellent support team in place, you'll be able to concentrate on what you do best in a friendly and supportive practice as we prepares to move to brand new 42,000 sq.ft state-of-the-art facilities. At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.