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Sector: Retail and Wholesale
Role: Manager
Contract Type: Permanent
Hours: Full Time
About the role
At Tesco, we believe in the power of spending more time together, face to face, than apart. So, during your working week, you can expect to spend 60% of your time in one of our office locations or local sites and the rest remotely. We also recognise that life looks a little different for each of us. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. That's why at Tesco, we always welcome a conversation about flexible working. So, talk to us throughout your application about how we can support.
The Data Product team build and manage Tesco's big data and analytical data platforms and applications. We work across all the core business domains - Customer, Finance, Supply Chain, Commercial etc and are responsible to enable data product development needs across Tesco PLC.
Joining us means playing a part in defining, building and launching an ambitious roadmap of Customer data products that could affect the lives of millions of people over the years to come.
You will be working hand in hand with other product managers, programme, data engineers, and architects to ensure continuous development across our customer data needs.
You will be responsible for
* Complete ownership of a data domain within a data technology portfolio, managing multiple internal/external stakeholders and driving the Product strategy and execution for that area.
* Formulate the vision, strategy and roadmap for the set of products you own in the portfolio throughout the product lifecycle and work with others in aligning the strategic priorities, dependencies and roadmap across the product portfolio.
* Accountable for the performance/adoption of the product and work towards achieving the Outcomes and Key Results (OKRs).
* Plan, co-ordinate, and prioritise significant product efforts that have dependencies on multiple product and engineering teams.
* Understand and develop key user personas, customers & stakeholders for the product and their pain points.
* Effectively document and explain new requirements to the engineering team using user stories, personas, and acceptance tests and help the team in breaking down complex work into smaller, deliverable chunks of value that can be delivered faster.
* Lead discovery work around a minimum viable product (MVP) for any new product/feature, collaborating with engineering teams to prototype and validate a MVP.
* Accountable for the impact of the product and work towards achieving measurable outcomes using OKRs.
* Knowledge of Agile methodologies, writing effective user stories/acceptance criteria.
* Understand User Research/Design Thinking concepts and apply those for your product work.
You will need
* Experience with Customer Data Product in a regulatory environment, working with enterprise-level big data platforms and applications, managing petabytes of data.
* Experience working with quantitative and/or qualitative data, gathered through various channels, including direct customer interactions, surveys, social media, and analytics tools.
* Experience working with identity and profile data to personalise customer interactions and communications.
* Experience in segmentation solutions to support product communication and insight.
* Experience working with descriptive data, such as customer interests, lifestyle, and preferences, helping to understand customers on a deeper level.
* Experience delivering data products for a large organisation in coordination with data architects, data scientists, engineering, analysts and business stakeholders.
* Proven success in managing a complex technology product that led to the delivery of significant value to stakeholders.
* Good knowledge of tools & techniques for backlog prioritisation, managing dependencies and gaining insights using available data points.
* Strong prioritisation and decision-making skills.
What's in it for you
We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work. Click Here to find out more!
* Annual bonus scheme of up to 20% of base salary.
* Holiday starting at 25 days plus a personal day (plus Bank holidays).
* Private medical insurance.
* 26 weeks maternity and adoption leave (after 1 year of service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay; we also offer 6 weeks of fully paid paternity leave.
* Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family.
About us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work.
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