FlyaSpitfire.com offer Two Seat Spitfire flight experiences and Spitfire factory tours from our HQ at Biggin Hill Airport .
Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.
Our Office and Customer Service Team play a central part in ensuring that our guests receive the flight of a lifetime You’ll be the first point of contact for incoming sales enquiries, taking orders and also help to host our guests in person when they come for their Spitfire Flights and Tours.
Responsibilities Greeting customers: Making customers feel welcome and at ease Providing information: Sharing knowledge of the facility, products and promotions Managing Bookings: Taking online and phone orders, producing gift packs and documentation Co-ordinate office activity : Filing, Petty cash control Supporting customers: Responding to customer queries, feedback and helping with requests, both online and in person.
Sales : Make customers aware of upgrade options and services.
Sell Merchandise.
Ensuring visual standards: Making sure the shop and customer facing areas are presentable and that products are displayed well Assisting with events: Helping with customer events, escorting customers to flight briefings, assisting with passenger documentation, flight suit fitting, checking inflight videos, preparing souvenir packs Supporting other teams: Working closely with our Pilot and Ground Support teams Requirements Strong communication and customer service skills Enthusiastic and friendly attitude Ability to respond to customers via email, phone, livechat and social media Ability to work under own initiative Details Regular Weekend Shifts availability plus possibility of occasional weekdays Branded uniform Hourly rate
- Weekends £15.00.
Weekdays £11.50 Please email CV’s to jointheteamflyaspitfire.com