The Newcastle upon Tyne Hospitals NHS Foundation Trust
We have an exciting opportunity for an enthusiastic, organised and motivated individual to join our Sleep Service team during a time of development and service change.
The role involves working closely with Consultants, Nurse Specialists, Respiratory Physiologists, and other associated health professionals across two sites to ensure efficient management of clinics, timely output of clinical correspondence, and support to our patients.
The role has lots of variety and ad-hoc demands, and the post holder must possess excellent time management skills and flexibility. The position provides the opportunity to work within a supportive and welcoming team and help implement exciting service development and change.
Previous administration/secretarial experience in an NHS environment is preferred but not essential.
Main duties of the job
* Working within a team of administrative staff to provide a comprehensive support service to Consultants, Nurse Specialists, Respiratory Physiologists, and associated health professionals across two sites.
* Efficient management of clinics.
* Timely output of clinical correspondence.
* Communicate with patients.
Job responsibilities
* Working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff, and other clinical members of their team e.g. Specialist Nurses and Therapists.
* Communicates with patients regarding appointments and admissions at the request of the medical team.
* Provide cover for Team Leader within your administration team as required.
* Cover Clinical Administrator posts Trust wide as required.
Person Specification
Qualifications & Education
* Level 3 qualification in administration or equivalent/relevant experience in administrative role(s)
* English qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional or Key Skills at Level 2)
* Maths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1)
Knowledge & Experience
* Experience of secretarial/administrative procedures
* NHS Administration/Secretarial experience
* Working Knowledge of NHS Systems e.g. eRecord, System One
* Knowledge of medical terminology
Skills & Abilities
* IT Skills to include MS Office software packages e.g. Microsoft Word, Excel, Outlook, and PowerPoint
* Advanced keyboard skills including a high standard of word processing skills
* Ability to work without direct supervision
* Ability to manage time effectively and work on own initiative
* Ability to accurately input, collate, and present information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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