Location:
Bolton market place
Contracted Hours Available:
16
About the Role:
We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores.
Key Responsibilities:
1. Supporting your Store Manager in their goals to deliver commercial growth.
2. Developing a team culture of putting the customer at the heart of everything we do.
3. Leading the way for our store teams in the absence of the Store Manager.
4. Ensuring the team delivers great standards and exceptional service every day.
Skills and Qualities:
1. Passionate about celebrating our customers’ life moments.
2. Customer-centric with a passion for driving excellence in service.
3. Demonstrated good leadership skills.
4. Positive, forward-thinking approach.
5. Comfortable reviewing store performance data.
6. Commercially minded.
7. An engaging and enthusiastic team player.
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