Job summary Due to expansion of our service, a post for a Mobile Clinical Administrator to join our friendly & diverse teams at West Strand House based at Strand Road Preston, Pathways in Bamber Bridge and Chorley Health Centre in Chorley part of the community and mental health team Providing support to our service users is our primary focus. The role can be demanding yet very rewarding as our team is the first point of contact for our service users and their support networks. Your compassion and empathy will be tested in situations which require you to be supportive from when you answerhow can I help you? You will be rewarded knowing you have provided assistance at a time that it was needed underpinned by the clinical team who will work side-by-side. You experience of minute-taking in a multi-disciplinary clinical team setting will push boundaries, you will be required to support our teams remotely via teams or on-site which will require so a high level of communication is required. In return, you will be guided and supported with career progression and be allowed to make decisions with meaningful input. A variety of courses are available for the right candidate. Adjacent to a nursery, Gym complex, health & beauty salon and multiple superstores. Complimentary on-site parking, which is within minutes of walking distance. Main duties of the job A flexible approach is needed as every day can be different. Experience of working in a busy office with a clinical workload is preferred with previous exposure of working with the public essential. You will be required to take large volumes of phone calls that are varied in nature as well as completing vital clinical administrative support which includes processing referrals, clinical letters and arranging weekly teams meetings for a multi-disciplinary team. Although always supported by the wider team, you must have relevant experience of managing your own workload and multi-tasking with a busy, varied workload. About us Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care. The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area. Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview. Date posted 06 November 2024 Pay scheme Agenda for change Band Band 3 Salary £22,816 to £24,336 a year per annum Contract Permanent Working pattern Full-time Reference number 351-CEN987-MC-C Job locations West Strand House West Strand Preston PR1 8UY Job description Job responsibilities For more information please visit our website via Lancashire & South Cumbria NHS FT Please see attached the job description and person specification for more information about this role. Job description Job responsibilities For more information please visit our website via Lancashire & South Cumbria NHS FT Please see attached the job description and person specification for more information about this role. Person Specification Qualifications Essential NVQ Level 3 in Customer Care or Business Administration - or equivalent experience Demonstrable commitment to continuous personal development. Knowledge Essential Knowledge of a range of administrative procedures and practice. Awareness of issues in the Mental Health Network. Experience Essential Previous experience as a Secretary/Administrator including diary management Experience of supporting and minuting meetings. Person Specification Qualifications Essential NVQ Level 3 in Customer Care or Business Administration - or equivalent experience Demonstrable commitment to continuous personal development. Knowledge Essential Knowledge of a range of administrative procedures and practice. Awareness of issues in the Mental Health Network. Experience Essential Previous experience as a Secretary/Administrator including diary management Experience of supporting and minuting meetings. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Lancashire & South Cumbria NHS Foundation Trust Address West Strand House West Strand Preston PR1 8UY Employer's website https://www.lscft.nhs.uk/ (Opens in a new tab)