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Membership Experience Host - Everlast Gyms, Gloucester
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Client:
Frasers Group
Location:
Gloucester, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
4af9c28a2f36
Job Views:
8
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
Company Description
Everlast Gyms...
In our world, the passion and ambition of our people have kept us moving. Their passion for fitness is second to none, their knowledge and service levels hook the customer, their drive and ambition to be the best is unrivalled.
Elevation is a part of our core, offering great company benefits such as:
* 20% discount across all facias
* Free Gym membership
* Monthly Frasers Champion - winners get double their salary for the month
* Opportunity to deliver personal training sessions
Job Description
Main Duties and Responsibilities:
* Maximise every member and guest’s experience in our club.
* Support the sales and retention of memberships through excellent customer service.
* Maintain cleanliness and hygiene standards of the club.
* Act as a key holder, covering shifts as required.
* Understand and operate the membership software system.
* Stay updated with current Fitness Challenges, Class descriptions, and gym floor focus; participate in these activities.
* Support the Fitness Manager with Gym Floor duties.
* Experience the products and services offered.
* Ensure the facilities are maintained to high standards.
* Drive secondary spend KPI targets.
* Handle member complaints effectively and inform the relevant manager.
Qualifications
Must be:
* Outgoing and positive
* Competent with administrative duties
* Driven, ambitious, eager to learn and develop
* Willing to participate in learning opportunities
* Able to perform key holder duties as needed
* Passionate about fitness, administration, and customer service
* Flexible with shifts and additional duties
* Target-focused to support sales and retention goals
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