Retail & Admissions Supervisor (Edinburgh Gin)
Salary: £13.17 per hour
Location: Edinburgh
Are you experienced in retail, with a passion for gin and providing exceptional customer experience? If so, we may just have the perfect opportunity for you as part of our brand-new Edinburgh Gin Distillery!
As we prepare to open the doors to our brand-new Distillery, we are now looking for a Retail and Admissions Supervisor to join us at what is a very exciting and critical time for our brand and distillery.
Our Retail and Admissions Supervisor will support our existing Retail and Admissions Manager in overseeing the day-to-day operation across retail and ticketing at our Edinburgh Gin Distillery and concession store within John Lewis Edinburgh, leading by example and using best practices to provide our visitors with an exceptional experience during these crucial first and last touch points, whilst seeking opportunities to increase sales.
Who We Are Looking For…
We are looking for a warm, friendly, engaging, and charismatic individual, who shares our passion and enthusiasm for our product, brand, and providing exceptional customer experience, acting as a true advocate for Edinburgh Gin.
The successful candidate will be an experienced retailer with strong communication skills who is naturally at their best when engaging with consumers, whilst also being able to liaise effectively and build relationships with key internal and external stakeholders. A team player with a keen eye for detail and the ability to take the initiative, who leads by example to support the Retail and Admissions Manager to create a culture of excellence – this will be essential as we establish our new retail offering within the Distillery and onboard our brand-new team of Retail Distillery Ambassadors.
Our Retail team will utilise various IT systems in their day-to-day activities; therefore, the candidate must be technically competent. Understanding KPI’s is essential and having the ability to understand commercial data and reporting would be advantageous.
This is a full-time opportunity, working on a ‘5 from 7’ day basis. With the Distillery open 7 days per week and due to the nature of our industry, we are looking for candidates who can be flexible in their availability including weekends and evenings. In addition, the role holder must be comfortable supporting the smooth operation and resourcing across dual-sites (Edinburgh Gin Distillery and the concession store within John Lewis Edinburgh).
Due to the nature of our roles, candidates must be 18 or over and also be able to demonstrate that they currently have the required documents to live and work in the UK.
What We Will Provide You…
A permanent role with a guaranteed monthly income based on our annualised hours contract.
A highly competitive hourly rate of £13.17.
A generous benefits package including enhanced annual leave, company pension scheme, and product discount to name but a few.
Our Retail & Admissions Supervisor (Edinburgh Gin) is a varied and rewarding role so… if this type of role excites you then we’d love to hear from you!
To apply for this opportunity, please head to our website by clicking below. Please note, that along with your CV, you will need to answer some key questions and submit a tailored cover letter, clearly outlining why your skills and previous experiences are a perfect fit to what we are looking for.
Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received so our recommendation is that you apply early to ensure you don’t miss out!
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