We are looking for a full-time administrator to join our friendly District Nursing team. If you are looking for a new challenge and want to develop your career in providing NHS services, this could be the role for you.
We are seeking a highly motivated, enthusiastic, and efficient individual who has strong administration and communication skills. Within this role, you will be working within the District Nursing team supporting all functions and aspects of the service.
It is a busy environment, and you will need excellent customer service and communication skills, a flexible approach, and an ability to adapt and prioritise your work.
Main duties of the job
The main duties include adding patient referrals onto EMIS, scheduling patient visits, and caseload maintenance. Other key duties are managing the telephone, data inputting, maintaining files, databases, spreadsheets, and ordering supplies.
About us
Do you want to be part of an organisation that was rated best provider of NHS care to work for nationwide? (2023 staff survey results)
First Community is a staff-owned social enterprise rated Good by CQC, which delivers NHS community services across East Surrey and parts of West Sussex. We are looking for individuals who share our values: First-rate care, First-rate people, First-rate value.
First Community is a great place to work; everyone has a voice and is supported to develop their career to its full potential. We offer all our staff NHS terms and conditions, high-quality training and development opportunities, flexible working to enable a good work-life balance, an inclusive and friendly work environment, an NHS pension, flexible retirement options, and various employee benefits.
Please talk to us before applying or at interview about the flexibility you need. We may not be able to meet your needs exactly, but we promise to fully consider your request and meet your needs where possible. Please note, flexible working options may vary depending on the role.
At First Community, we welcome applications from black, Asian, and minority ethnic candidates, LGBTQ+ candidates, and candidates with disabilities. We ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments.
Sustainability is integral to First Community achieving the NHS Net Zero target.
Job responsibilities
The team administrator will be responsible for providing effective, efficient, and confidential administrative and clerical support to the Community Nursing Neighbourhoods.
When completing your application, please refer to both the Application Guide and full Job Description - these can be found under supporting documents.
Person Specification
Qualifications
* GCSE or equivalent in Maths and English
* NVQ 3 in administration or related subject or demonstrable equivalent proven experience
Experience
* Experience of working in an administrative environment
* Experience of working in a customer service environment
Skills
* Excellent communication and interpersonal skills
* Excellent organisational skills
* Ability to prioritise workload
* Minute taking
Knowledge
* Good working knowledge of IT and use of Word, Excel, Outlook, Teams, and 365 Office forms
* Confidentiality/data protection
* Updating and maintaining databases
* Use of EMIS
Other
* Full UK driving licence with access to a car for work purposes with business insurance
£24,071 to £25,674 a year + 5% HCAS per annum, pro rata
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