Empowering Women, Strengthening Communities!
Are you a dynamic and driven leader passionate about making a real impact?Join us and play a pivotal role in empowering women and families in need.
The Role
As Operations Manager, you will play a key role in ensuring the smooth running of our charity's general operations, including facilities management, communication systems, and business processes. The role requires a highly organized, proactive, and detail-oriented individual to manage HR processes, oversee volunteer and staff recruitment, and ensure efficient office operations.
Key Responsibilities:
* Leadership & Operations - Manage charity operations, lead staff and volunteers, and uphold service excellence
* HR & People Management - Oversee recruitment, training, performance management, and volunteer engagement
* Project & Service Development - Support funding applications, manage budgets, and drive continuous improvements
* Marketing & Communications - Promote WFRC's work through PR, social media, and stakeholder engagement
* Compliance & Governance - Maintain health & safety, data security, and IT systems to support operational efficiency
Essential Skills & Experience:
* Solid experience in HR administration, recruitment, and employee engagement
* Strong office administration skills, with experience in overseeing office operations
* Excellent written and verbal communication skills
* Ability to manage multiple priorities, work independently, and meet deadlines
* Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, Access)
* Strong interpersonal skills and ability to engage with diverse groups of people
* Knowledge of HR policies, employment law, and best practices.
* Ability to maintain confidentiality and ensure compliance with GDPR
Desirable Skills & Experience:
* Previous experience in the charity sector or working with volunteers
* Experience with financial administration, including petty cash management
* Familiarity with HR software and database management
* Experience in social media content creation and digital communication
About You:
* A proactive, problem-solving approach with strong attention to detail
* A willingness to occasionally work evenings and weekends as needed
* A commitment to the mission and values of WFRC
Why Join Us?
* Lead meaningful projects that empower women and families
* Work with a passionate, driven team
* Play a key role in shaping the future of WFRC
About Us
We are a Wolverhampton-based charity committed to supporting, advocating for, and empowering women and children. Through vital services-including a baby bank, domestic violence support, counselling, and crisis interventions-we help women regain independence and rebuild their lives.
Apply Today by submitting your CV to the link provided and be part of something life-changing!
#J-18808-Ljbffr