Empowering Women, Strengthening Communities!
Are you a dynamic and driven leader passionate about making a real impact? Join us and play a pivotal role in empowering women and families in need.
The Role
As Operations Manager, you will play a key role in ensuring the smooth running of our charity's general operations, including facilities management, communication systems, and business processes. The role requires a highly organized, proactive, and detail-oriented individual to manage HR processes, oversee volunteer and staff recruitment, and ensure efficient office operations.
Key Responsibilities:
1. Leadership & Operations: Manage charity operations, lead staff and volunteers, and uphold service excellence.
2. HR & People Management: Oversee recruitment, training, performance management, and volunteer engagement.
3. Project & Service Development: Support funding applications, manage budgets, and drive continuous improvements.
4. Marketing & Communications: Promote WFRC's work through PR, social media, and stakeholder engagement.
5. Compliance & Governance: Maintain health & safety, data security, and IT systems to support operational efficiency.
Essential Skills & Experience:
1. Solid experience in HR administration, recruitment, and employee engagement.
2. Strong office administration skills, with experience in overseeing office operations.
3. Excellent written and verbal communication skills.
4. Ability to manage multiple priorities, work independently, and meet deadlines.
5. Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, Access).
6. Strong interpersonal skills and ability to engage with diverse groups of people.
7. Knowledge of HR policies, employment law, and best practices.
8. Ability to maintain confidentiality and ensure compliance with GDPR.
Desirable Skills & Experience:
1. Previous experience in the charity sector or working with volunteers.
2. Experience with financial administration, including petty cash management.
3. Familiarity with HR software and database management.
4. Experience in social media content creation and digital communication.
About You:
1. A proactive, problem-solving approach with strong attention to detail.
2. A willingness to occasionally work evenings and weekends as needed.
3. A commitment to the mission and values of WFRC.
Why Join Us?
1. Lead meaningful projects that empower women and families.
2. Work with a passionate, driven team.
3. Play a key role in shaping the future of WFRC.
About Us:
We are a Wolverhampton-based charity committed to supporting, advocating for, and empowering women and children. Through vital services—including a baby bank, domestic violence support, counselling, and crisis interventions—we help women regain independence and rebuild their lives.
Apply Today by submitting your CV to the link provided and be part of something life-changing!
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