The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. You have a opportunity to be part of this in the role of Customer Service Advisor. We are currently recruiting for Customer Service Advisors who are passionate about delivering a first-class service, across an array of access channels, including telephone and face to face. The posts will be part of a strong and supportive team, all of whom work hard towards meeting our service and quality standards. We are looking for hardworking and conscientious people to work in a busy environment. The ideal candidates will have excellent customer service skills, ability to communicate effectively both written and verbal skills, across a wide range of audiences. In return for your hard work and dedication, we can offer you the chance to be part of a great team dedicated to ensuring that all people in Doncaster thrive. You will also have access to a variety of attractive employee benefits including competitive leave entitlement, a generous local government pension scheme, a wide range of well-being support and development opportunities. You will also have access to a range of staff discount and benefits schemes. More information on the benefits available to you as a City of Doncaster Council employee can be found in the attached benefits book. Please ensure you view the job summary and job profile as you will need to demonstrate in your application form how you meet the required criteria. Shortlisting will take place on the 22 nd April 2025 and it is anticipated that interviews will be held on 6 th May 2025. For further details or an informal chat please contact: Christopher Rix, Tel: 01302 736650, email address, Christopher.rixdoncaster.gov.uk To apply please click the Apply Now link below.