Job reference: 320754
Position: HR System Product Owner Team Lead
Salary: Competitive salary, 10% annual bonus potential with 25 days annual leave, plus bank holidays, increasing to 27.5 days after 10 years service, and a company pension scheme with highly competitive contribution rates.
Type: Permanent, Full time. This is a Hybrid working role with a requirement to attend our office in Pond Street, Sheffield, with flexibility in line with business needs.
Through creativity and collaboration, our HR services team plays a pivotal role in driving employee engagement, organisational success, and fostering a positive work environment. Join a team nominated for CIPD HR team of the year as we strive to deliver for the nation and be a force for good.
About the role:
1. Manages the product backlog of tickets providing stakeholders with timely updates and pushes resolutions.
2. Assists in the prioritisation of tickets and change requests on PCM (People Case Management).
3. Participates and often leads scrum events on the product, facilitating discussions and actions.
4. Acts as primary contact for PCM change gaining buy-in from stakeholders, whilst gathering clear instructions for developers.
5. Helps in communicating the vision by creating and sharing product roadmap.
6. Managing key compliance tasks that ensure integrity of the PSP (People System Portal) / PCM data and its users in conjunction with internal and external Audit.
About you: To excel in this role, you will possess the necessary skills and experience listed below:
1. Excellent data management and analytical skills, experience of working with large data sets and reconciliations.
2. Experience of working on a technical helpdesk and demonstrate a ‘trouble shooting’ analytical ability.
3. Good organisational skills and track record of delivering to tight deadlines whilst working flexibly to meet the needs of customers.
4. Ability to prioritise workloads of self and others and meet KPIs.
5. In-depth knowledge of Scrum and Agile Software Development Methodology.
6. Excellent oral and written communication, including presentation skills.
Extra Benefits:
1. RMG Share Schemes: partnership and matching share offer.
2. Family friendly support: enhanced maternity pay, paternity leave, adoption leave and shared parental leave.
3. Discounts and offers: there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills.
4. Supportive and generous company sick pay.
5. Your Wellbeing: you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
Next Steps: The next stage of the selection process will be a face-to-face interview consisting of competency-based and role-specific questions. We plan to hold interviews late January.
Royal Mail is proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.
Closing Date: Sunday 12th January 2025. Please note, this advert may close early if the appropriate number of applications has been reached.
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