Position Title: Catering Operations Manager
Salary: $75,000 - $85,000
Other Forms of Compensation: Benefits
Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards - Best Places to Work.
Job Summary:
As a Catering Operations Manager at MIT (77 Massachusetts Ave), you'll manage the successful day-to-day coordination of conference and catering services. This position is 80% administrative duties and outstanding hospitality is a "must have". In this role, you'll work directly with our clients planning outstanding on-premise events. Work schedule will vary based on planned events. You will be scheduled 5 days per week with varying hours between 7:30 am and 7:30 pm. The position entails a need for excellent attention to detail and communication skills; ability to multi-task on a variety of projects simultaneously, and accurate distribution of pertinent information both internally to all departments as well as to clients and related vendors.
Key Responsibilities:
* Consults clients as to scope, expectations, setting, menu, and collateral entertainment to have a successful and appropriate event within the client’s budget.
* Plans menus in consultation with the clients and chefs.
* Delegates to, and ensures that, the Event Manager coordinates and executes the event within the parameters established by the Catering Event Manager.
* Recruits, interviews, selects, and trains permanent and casual staff.
* Organizes, leads, and motivates the catering team.
* Plans staff and event schedules.
* Maintains and develops accurate financial and administrative records.
* Serves as liaison and coordinator between Sales Catering Managers, Supervising Chefs, Staffing, Captains, Suppliers, Vendors, Rental Companies, and Clients as needed to plan events.
* Assesses contract requirements and ensures satisfaction with the services delivered.
* Performs final review and assessment of catering events to determine if they meet performance and quality standards.
* Resolves customer concerns and ensures timely customer payment.
Qualifications:
* Operationally savvy industry professional with demonstrated leadership in managing people, events, and the overall guest experience.
* Strong organization, time management, and team motivation skills are essential for success in this role.
* Ability to work independently with little direct supervision.
* Ability to communicate effectively (verbal and written) with clients, senior management, and staff.
* Ability to respond effectively to continuously changing demands.
* Ability to establish credibility with senior culinary professionals.
* 3-5 years’ experience in a hospitality environment.
Applications are accepted on an ongoing basis.
Restaurant Associates maintains a drug-free workplace.
Apply to Restaurant Associates today!
Restaurant Associates is a member of Compass Group USA.
Req ID: 1403964
Restaurant Associates
Leah Curry
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