MetaCompliance is seeking an experienced Cloud Operations Engineer to join their team. In this role, you will work with a passionate and driven team to develop innovative and award-winning software that addresses cybersecurity awareness in the global market. We are looking for someone who is passionate about technology, people, and our customers. You will be responsible for supporting public and private c loud applications and internal infrastructure. ensuring its overall stability, and performance through software and security lifecycles. You will also work closely with diverse teams, including engineering, business, and customer-focused teams. The successful candidate will be responsible for the documentation, support, maintenance, and implementation of industry best practices within our cloud infrastructure. Responsibilities: Supporting Incidents, escalation and troubleshooting activities. Monitoring the performance of our Cloud Platform in real-time to ensure efficient and reliable performance for our customers. Producing detailed documentation of cloud computing systems, processes and related knowledge The support and maintenance of all internal infrastructure. Deploying, improving and supporting Site reliability Engineering practices. Maintaining security at all levels of the platform. Deploying and supporting automation activities within a CI\CD environment. Building, deploying and supporting infrastructure as code ( IaC ). Be and advocate for change and participate in the change management process. Contribute to a continuous improvement environment where problems are identified and solved quickly. Communicate effectively with all stakeholders to ensure alignment and transparency. Active participation in an out of hours rota for major incidents and releases. Requirements: Minimum of 3 years of experience in Cloud infrastructure Experience with the setup, configuration, and support of SaaS software in a public and private cloud s. Experience of containerised apps, including Kubernetes and Helm. Demonstrated ability to work with either AWS services (EC2, Lambda, SES, Athena, S3, RDS) or Azure services (App services including plans, API, Cloud Services, Storage accounts, Redis Cache, CDN). Demonstrated knowledge and experience with Linux Debian Proficient in one or more scripting languages including but not limited to: Bash, PowerShell, Python etc. Operational experience in using Infrastructure as code ( IaC ) such as Terraform or Arm templates. Knowledge and/or experience of databases such as MSSQL, MySQL, MariaDB. Ability to work effectively in a fast-paced and dynamic environment. A strong work ethic coupled with a sense of responsibility and a "do what it takes to get the job done" attitude. Problem-solving skills with a focus on process improvement and/or automation. Qualifications: Bachelor's or Master's degree in Computer Science, Information Technology, or related field Preferred Professional qualifications: AWS Cloud Practitioner, with one or more of the following: SysOps Administrator or DevOps Engineer. Azure Administrat or, Azure Developer, Azure DevOps Engineer. Kubernetes Administrator Certified in Linux systems administration. Statement on Fair Employment and Equal Opportunities: MetaCompliance Ltd wishes to ensure equal opportunity is given to all job applicants. This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability. If this opportunity excites you and you genuinely feel like you could add value, please submit your CV.