To provide all round care and support to existing and newly recruited players and staff members. About The Candidate Player Liaison Duties Be the primary point of contact for all new professional player and first team staff arrivals. Design, develop and implement a player induction pack for newly recruited players. Assist with the player pre-signing process including transport to pre-signing medical appointments. Assist with relocation requirements for new players and staff including hotel bookings, travel arrangements, housing, and utility bills. Assist with the opening of bank accounts and applications for national insurance numbers. Support players and staff in sourcing vehicles, helping to organise meetings and collections and assist with arranging car insurance. Arrange English lessons for non-English-speaking players and look to develop a continuous learning programme to augment player understanding of the language. Develop a network of contacts such as: estate agents, car suppliers, food providers, and travel companies to help ensure the smooth transition into local life for the family of players and staff. Maintain an up-to-date player database, including the storage of relevant information needed (e.g., tracking passport expiry dates, visa expiry dates, emergency contact details, etc) to ensure smooth operation across all departments. On match-day assist with management off field commitments, player match appearances, ticketing, player family liaison and away management team liaison. Act as a point of contact for First Team Players with the ability to act promptly in the event of any emergencies. Other Responsibilities Assist the 1 st team administrator with all administration for the Vale Training Ground, Football Management, and support staff. Assist the 1 st team administrator with the distribution of football department match tickets for all Home and Away fixtures. Assist the 1 st team administrator with all player appearance requests, ensuring the appropriate players are assigned to each request and are fully briefed. Work with the security team to attend to to all visitors and contractors visiting the site, ensuring the contractor control logbook is completed. Co-ordinate player merchandise signing sessions as required. Deal with telephone enquiries to the training ground as and when appropriate. Maintaining an appropriate and confidential filing system. Work with the Academy to assist in the transition for Academy players into the first team environment. Undertake other reasonable duties as requested by the First Team Manager, Football Support Executive and Club Secretary. About The Club Health and Safety To take responsibility for your own health, safety, and welfare, ensuring compliance with Cardiff City Football Club’s Health and Safety Policy, procedures, and safe systems of work. Data Protection To take responsibility for the protection of personal data and confidential information, ensuring compliance with General Data Protection Regulations and Cardiff City Football Clubs Data Protection Policy. Training & Development To undertake all reasonable training, learning and development activity designed to support you in your role. Diversity and Equality To be responsible for your own behaviour and act in a manner that avoids and discourages any form of discrimination or harassment; to comply with Cardiff City Football Club’s Equal Opportunities Policy.