AssociateCustomer SuccessExecutive- Kickstart your career with one of Northern Irelands most successful fintech companies This is an excellent time to join our award-winning company as we continue to evolve and innovate across the business and grow in new markets inour missionto help the world find better deals. You will have the opportunity to work in a friendly,dynamicand inclusive working environment with talented and passionate individuals with theoptionto work in a hybrid work pattern. Used by millions of customers annually, our systems enable insurance providers to secure business within their target markets and empower consumers to easilyidentifythose providers who meet their financial product requirements at market leading prices. Our Affinity Partnership arrangementsfacilitateother companies to increase the range of services offered (and revenue generated) via their websites. Our products are used by over 400 financial partners in the insurance,financeand utilities industry. The Role Joining one of our key teams, you will play an integral role in our companys growth while being given the opportunity to gain experience acrossthecorecustomer successbusiness function. Guided and mentored by experienced team members, you will be empowered to quickly take on more responsibility. At Seopa, we value the contribution each one of our team members makes and you will be involved in meaningful work with a demonstrable impact on the business on completion of your onboarding. In this role you will:? Own relationships with multiple accounts, be a trusted advisor, understanding customer needs and working together toidentifynew salesopportunities with existing customers.? Negotiate with impact, securing contracts and new product opportunities thatbenefitboth customers and the business.? Represent Seopa at customer meetings,conferencesand exhibitions to aid business and organisational development (some travel within the UKrequired)?? Become a market expert, understanding customer,marketand industry trends toanticipatefuture needs,identifyand drive opportunities for growth, based on your knowledge of Seopa product lines.? Provide product support for customer accounts, collaborating with other teams to resolve issuesin a timely manner? Onboard new customers, liaising with other teams to ensure seamless integration?? Monitor and report on business activities and provideaccurateandtimelyreports to customers and the customer success manager.? Collaborate with other teams, including engineering and product management to deliver new opportunities and ensure alignment with customer expectations on roll out of new customer products or updates.? Personal Specification Academics: Honours Degree in a computing, science, technology, engineering, mathematical orbusiness-relateddiscipline (minimum 2:1, or predicted minimum 2:1 upon graduation in July 2025),and 3 grade Bs or above at A-Level are desirable, although not essential. Experience: Some experience in a customer facing role, preferably with customer relationship management and sales experience is desirable, Experience in an IT, e-commerce, fintech or financial services environment is desirable, potentially as part of a placement year.? Capabilities: Stronganalytical and data interpretation skills Excellent skills in MS Office (particularly Excel) Ability to manage projects successfully against tight deadlines Ability to work as part of a team Ability to multi-task Ability to self-educate yourself whererequired Able to use your initiative Personal Qualities: Good interpersonal skills Articulate, ambitious, enthusiastic,responsibleand thorough Attention to detail Self-motivated and able to use your initiative where possible Must be eligible to live and work in the UKwithout visa sponsorship Can identify with and adhere to our company values - Smart, Efficient, Open, Passionate and Accountable Benefits-Seopa offers a competitive salary and comprehensive benefits packageincluding: performance basedbonus private medical insurance life assurance pension and opportunity forannual pension review health cashback plan hybrid working arrangements - 1 day per week in office normally (must be based in Northern Ireland) annual travel card loan additionalservice-related holidays optionto buyadditionalholidays cycle to work scheme full access to online learning system wide-ranging discount reward schemes Location- weoperatea hybrid working policy, where employeeshave the opportunity towork both from home andfrom our offices atFloor 4,Blackstaff Studios,8-10AmeliaStreet,Belfast,BT27GS. How to Apply-Pleasesubmityour CV Skills: Customer Skills Customer Focus MS Office MS Excel Analytical Communication (Verbal And Written)