Reading Room Security Officer Hourly Rate: £13.15 PAYE Location: Euston, London Job Type: Temporary, Full-time (Flexible days, Monday to Saturday with a day off during the week) Immediate Start Join the team at the national library in Euston as a Reading Room Security Officer. This role is crucial in maintaining the security and integrity of the national library collection, ensuring a safe and secure environment for readers, visitors, and staff at the St Pancras Reading Rooms. Day-to-day of the role: Actively participate in the overall operation of the St Pancras Reading Rooms, collaborating with various teams to uphold high standards of customer service. Serve as the first point of contact for all Reading Room users, delivering exceptional customer service and embodying the Library’s core values. Protect the national collection from potential threats such as theft, damage, or loss. Monitor the Reading Room environment, ensuring that security protocols are adhered to by all visitors and staff. Respond promptly to any security concerns or incidents within the Reading Rooms. Required Skills & Qualifications: Experience in face-to-face retail or customer service roles is highly beneficial. Strong interpersonal and communication skills to effectively interact with a diverse range of visitors. Ability to work flexibly and adapt to changing schedules. A proactive approach to problem-solving and the ability to work well under pressure. Keen attention to detail and a commitment to providing a secure environment. Benefits: Competitive hourly rate. Flexible working days. Opportunity to work in a prestigious national institution, contributing to the preservation and security of important cultural assets.