TeamJobs are looking for an Assistant to offer support to the Planning Coordinator. The company has been through a period of growth and is now looking for another person to join the team, to ensure that contracts are both maintained and developed through excellent customer service and response times, as well as assisting with the growth of the service & repair department.
The position is based at their head office in Ferndown, Dorset, and the role will be reporting to the Service & Repairs Manager.
The Salary for this role is between £25,000 to £27,000 per annum DOE.
Company Benefits:
1. Company Pension
2. Casual Dress
3. 24 days Holiday plus bank holidays
4. Opt-in Private Health Insurance
This role involves:
1. Being the point of contact for customers to book in upcoming repair and service works.
2. Assisting the coordinator with planning engineer diaries and programs.
3. Always providing excellent customer service.
4. Developing knowledge and building a rapport about each customer's business and requirements.
5. Creating purchase orders for any plant requirements on site works.
6. Assisting in product purchasing for any repair works if needed.
7. Daily calls to the engineer teams to discuss today's work and tomorrow's upcoming work.
8. Receiving and processing incoming engineer worksheets daily.
9. Maintaining a competent understanding of the company's products, their functions, and alternatives.
10. Coordinating, analyzing, and improving customer service functions to meet company goals.
The successful candidate must have good PC skills, including Microsoft Office & other IT programs. An eye for attention to detail and the ability to problem solve are essential. The ideal candidate must have experience in customer service, good time management, and excellent communication skills, including interpersonal, listening, oral, and written.
If you are looking for a new challenge, please call Lucy at TeamJobs.
INDCP
Job Info
Job Title: Planning Administrator
Company: CV-Library
Location: Bournemouth, Dorset
Posted:
Closes: Jan 16th 2025
Sector: Administration
Contract: Permanent
Hours: Full Time
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