We're delighted to be recruiting for a part-time Leasehold Admin Officer to join our exciting Homeowner Services team, based in our Western Peninsula office in Bracknell.
We need somebody who can join us during the later part of the week (Wednesday, Thursday and Friday) as you will be job sharing with our existing Leasehold Admin Officer.
Your main purpose will be to manage the team's day-to-day administrative tasks, as well as handling customer permission requests, resident consultations, and solicitors' enquiries across our South-East region’s leasehold, freehold, and shared ownership properties.
The main purpose of this role is to engage with our customers and provide excellent service in your approach to communications, both verbally and written.
We are looking for demonstrable knowledge and experience across a number of computer systems including, but not limited to, Microsoft Outlook, Word, and Excel, Open Housing, and Ebis.
Great communication and strong organisational skills are essential to this role as you will be working with your team and the wider business, working both re-actively and pro-actively in order to meet our customer response times.
This is a customer-facing role, so we are looking for someone with the ability to deal with difficult, sensitive, and challenging behaviours and situations in a calm and professional manner, whilst using your initiative to problem solve.
To find out more, please take a look at the job description below.
#J-18808-Ljbffr