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Client:
Frasers Group
Location:
Sheffield, United Kingdom
Job Category:
Retail
EU work permit required:
Yes
Job Reference:
207f998e40e8
Job Views:
4
Posted:
21.03.2025
Expiry Date:
05.05.2025
Job Description:
Frasers
Frasers is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage that spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand and are looking for dynamic candidates to join our team.
We are now looking for a Supervisor to join our team on the Frasers Floor in our new Flagship in Meadowhall Shopping Centre, Sheffield.
Job purpose:
To lead and supervise a cross-functional team who are flexible and adaptable to work across multiple departments, delivering high levels of customer service, stock management, and cash handling; ensuring total focus on driving excellent customer service, both on the shop floor and back of house through pace and adaptability.
Key accountabilities and decision ownership:
* Drive commerciality through the sales team on a day-to-day basis.
* Proactively lead the Stockroom & Shop floor team to take an active role in supporting the store both on the shop floor to deliver high levels of customer service, merchandising, and replenishment when necessary.
* Workforce planning - use judgment to focus resources appropriately, being flexible in approach and supporting the sales floor.
* Drive pace, flexibility, and accuracy within the team to process deliveries and minimize stock loss/damage efficiently whilst complying with all procedures relating to the movement of stock and handling of stock both external and internal to the store, including ticketing and tagging.
* Support and implement best practices and principles, ensuring store teams operate day-to-day routines and tasks to guidelines.
* Be a champion of store standards and visual principles.
* Ensure the team provides an accurate and comprehensive cash handling service to include issue of till floats and reconciliation of cash and vouchers.
* Ensure 100% compliance with relevant departmental policies including Health & Safety and meeting legislative requirements.
* Regular communication with Store Manager and Service Managers on stock levels and visual standards.
* Work effectively with 3rd party contractors to ensure the environment is safe, clean, and secure.
* Be a key holder for the store and open/close the store when needed.
Must have:
* Experience in fashion retail.
* Relevant supervisory experience in a customer-facing environment with a consistent career path which reflects the role.
* Proven track record of working at pace to deliver results against targets and deadlines.
* The ability to influence and challenge.
* Demonstrates attention to detail when dealing with large quantities of information to ensure accuracy.
The Rewards:
* Basic rate salary of £28,256 per annum.
* Weekly/Monthly & Quarterly Commercial Bonuses.
* Stocktake Bonuses.
* Commission led bonuses across a wide range of products.
* Monthly Group Rewards and Recognition.
* Long Service awards.
* We offer a wide range of Development Courses with National Qualifications.
* 28 Days Holiday.
* 40% Instore Uniform Discount.
* Discounted Gym membership.
* Group Wide 20% Discount across all Frasers Group brands.
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