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Client:
Foxtons
Location:
Worcester, United Kingdom
Job Category:
Finance
EU work permit required:
Yes
Job Reference:
62b531f18f6e
Job Views:
4
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
About The Role
The Foxtons Property Management and Lettings Support department provides a variety of services for landlords and tenants. One such service is Credit Control and Rent Collection, which ensures that when a landlord has instructed Foxtons to collect rent from their tenant, we are receiving the funds and querying when they are not paid.
Core responsibilities of the role:
1. Contact tenants at set, regular intervals by any means available (telephone, email, text) who have not paid their rent to determine the issue and obtain payment.
2. Ensure intervals are hit to make sure any court proceedings would be successful.
3. Attend court proceedings when required to provide evidence in cases pertaining to rent arrears.
4. Advise landlords of rent arrears and keep them informed until receipt of payment.
5. Provide landlords with clear explanations of procedures, timings, and available options.
This role also includes up to two days per week working from home (once the initial induction period has passed).
About You
While previous property-related experience is not required, previous debt collection or credit control experience in any field is essential.
As a Credit Controller, you should have excellent communication skills, a professional telephone manner, and great attention to detail. Enthusiasm and self-motivation are also important qualities.
About The Company
At Foxtons, we are known for setting the standard in property. We hire talented people to help our customers find their dream home or unlock the value of their property investment. Over the last 40 years, we have built a network of over 60 branches and a strong operational infrastructure that enables us to deliver exceptional service. Award-winning training ensures our teams are knowledgeable and skilled, while our market-leading technology empowers staff to provide the best customer experience.
This role is based in our Worcester office on the outskirts of the city, with excellent transport links from various locations. Free onsite parking is provided.
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