Deadline Date: 05 March 2025
Requirement Title: Senior Technician (2) Information System Administrator FSDM 24/7 - Replacement of AAS RFQ C003540, C003769- Relaunch for 2025
Location: Northwood, GB
Full time on-site: Yes
Total Scope of the request (hours): 836
Required Start Date: 13-APR-2025
End Contract Date: 30-DEC-2025
Required Security Clearance: NATO Secret
Specific Working Conditions: shift pattern with nights and weekends plus from time to time in the
bunker. normal office job - 12 hours per shift, 7 am -19 and 19 – 7 am.
Duties and Role
* Under the direction of the Section Head MSS Applications Services and Database Management (FSDM) (NSO OMS 0010) the incumbent will perform duties such as the following:
* Assists in the administration of services for a variety of command and control information systems, e.g. MCCIS (Maritime Command and Control Information System) Joint Tactical Chat (J-Chat), TACSAT, TOPFAS, LOGFAS, ICC, NIRIS, AirC2IS, Core- GIS, MSA, NCOP and as directed.
* Works as part of a team providing 24/7 support of services as directed.
* Works closely with the OPSCEN and the Centralised Service Desk as directed in support of ITIL processes as implemented within the Agency.
* Delivers, activates and maintains end user applications as directed.
* Executes patch management procedures as directed to maintain up to date and correctly supported Functional Services.
* Performs other duties as may be required.
Requirements
* NATO Secret security clearance
* Have a very good general working knowledge of IT hardware and auxiliary computer equipment, such as printers and scanners.
* Experience of Configuration Management and Service Asset Management.
* Knowledge of any of the following NATO Functional Services; NCOP, Core GIS, TOPFAS, LOGFAS, AirC2IS, NIRIS.
* MARITIME C2 Systems i.e. MCCIS
* ITIL Foundation certificate.
* Prior experience of working in an international environment comprising both military and civilian elements.
* Knowledge of NATO responsibilities and organization, including ACO and ACT.