We require an enthusiastic team player to join the Admissions Team as an Admissions Officer. This role will involve meeting and greeting patients, welcoming them to the Hospital, and escorting them to their room. There will also be other office duties which will include preparing patient files and liaising with third parties to gain authorisation for treatment. The shift patterns will be 7.5 hours (30 min lunch break) between 6am to 6pm, occasionally Saturdays, in rotation with other team members.
Located in leafy St John’s Wood on the Jubilee line, minutes from Central London, our independent private Hospital has just been rated number one in the country for care in the latest Bupa survey. Uniquely, all profits fund our onsite Hospice, St John’s.
What are the Responsibilities of this Admissions Officer role?
* Manage admissions – admit patients, deal with deposits/medical insurance and escort patients to their rooms.
* Admit patients onto the Pims system & update any new/changed patient details.
* Print & collate paperwork for the next day’s admissions.
* Retrieve & prepare patient notes.
* Process paperwork for patient bookings and send the relevant information to patients before admission.
* Liaise with sponsoring bodies, including Embassies, regarding patient sponsorship.
* Present a high standard of customer care in dealing with patients, secretaries, and consultants.
* Collect, replenish & deliver trolley for assembly of patient notes.
* Deal with general telephone enquiries.
* Replenish office supplies.
* General office filing.
Am I the right person for this Admissions Officer role?
* Previous relevant experience working in a medical/healthcare environment or undertaking a similar role.
* Organisational skills and the ability to prioritise.
* Professionalism and courteousness.
* Excellent customer service skills.
* Proven IT skills.
* The ability to work accurately and manage a high volume of work during peak times.
* The ability to work flexibly and as part of a team.
* Ability to ensure that all information is recorded accurately.
Why apply for this role?
At our organisation, we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer a wide range of benefits:
* Private healthcare scheme worth up to £20,000 per year.
* 27 days annual leave.
* Blue Light Card discounts.
* Interest-free season ticket loans.
* Cycle to work scheme.
* Free eye check-up vouchers with a contribution towards lenses.
* Free newspaper and media subscriptions.
* Local business discounts.
* Discount in our Hospice Charity shop.
* Refer a Friend scheme.
* Free Cinema Society Membership offering discounted tickets.
* Personal development and training courses.
* Annual events and recognition awards.
* Career progression and increments.
* For employees joining us from the NHS, we can provide continuation of your NHS pension.
If you are ready for a new challenge and relish the chance to become part of a successful, forward-thinking organisation, then we would love to hear from you.
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