Salary up to £31,000 OTE My client is a well-established car garage in Chippenham, Wiltshire. They are committed to providing exceptional customer service and high-quality vehicle repairs and maintenance. My client is seeking a highly motivated and experienced Service Advisor to join their team. The ideal candidate will have a strong understanding of the automotive industry and excellent customer service skills. Key Responsibilities: Greeting and welcoming customers in a professional and friendly manner Assessing customer needs and providing accurate advice on vehicle repairs and maintenance Booking service appointments and managing customer expectations Processing paperwork and ensuring accurate invoicing Liaising with technicians and ensuring timely completion of repairs Handling customer queries and complaints in a professional and efficient manner Promoting additional products and services to customers Maintaining a clean and organised work space Essential Skills and Qualifications: Proven experience as a Service Advisor in the automotive industry Strong understanding of vehicle repair and maintenance procedures Excellent customer service skills Excellent communication and interpersonal skills Ability to work under pressure and meet deadlines Proficiency in using Kerridge, Pinnacle, or 1Link systems Valid UK driving license If you are an experienced Service Advisor, within the Automotive Industry and live in the Chippenham area - click the link to apply Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation. Consultant: Beckie Gardner Job Number: 930419 / INDIND Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.