Do you thrive in a fast-paced environment? Are you currently seeking a new and exciting challenge working for a close-knit small team, in Birchwood, Warrington? Are you from a fire or security background looking to progress your career?
Look no further... we are supporting an incredibly large and successful client recruit a Service Coordinator to join the team on a full-time permanent basis.
Salary: £25,000 per annum
Working Hours: 8:30am - 5:00pm - 30 min lunch plus AM/PM breaks.
Your role is to support the team with coordinating Field Engineer activities and schedules. You will be the first point of contact for customers, reactive call outs and preventative maintenance and remedial scheduling, to promote a high level of customer service and commercial awareness at all times.
You will specialise in coordinating Risk Assessments for building around the UK reporting to the Compliance Manager.
Daily Duties Include:
Coordinate Risk Assessments for buildings around the UK.
Scheduling preventative maintenance visits, reactive calls & revisits and remedial Works.
Liaising with customers and engineers to maximise the productivity of the scheduling activities and deliver high quality customer service.
Taking front-line calls from customers, being the initial point of contact and resolving the customers query.
Ensuring all visits are booked efficiently in accordance with company procedures, maximising engineer utilisation and efficiencies.
Ensuring cus...