Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice Deal with all general enquiries, explain procedures and make new and follow-up appointments. Process online consultations and AccuRx messaging Ensure that any problems not resolved by the end of a shift are communicated to fellow receptionist Receive and make telephone calls as required. Liaise with GPs and carry out tasks requested by them Action repeat prescription requests via EPS Chaperone patients if requested Computer data entry, processing and recording information in accordance with practice procedures Ensure correspondence, reports, results etc are filed promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen. Make and serve refreshments, ensure the kitchen is kept clean and tidy and air and tidy the waiting room in turn with other staff. Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter Ensure that all new patients are registered onto the computer system promptly and accurately Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies Undertake any other additional duties appropriate to the post as requested by the Partners, the Practice Manager or the Senior Receptionist. Open up premises at the start of the day when first to arrive and close at end of day